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Emperors Palace Reviews

 

Well expirienced guest relations officer

A mature, reliable and hardworking guest relations officer extensive experience customer relations and communications skills, strong administrative, organization and general office management interpersonal skills. Friendly and outgoing, with a passion for helping others, and always acting in a sensitive and diplomatic manner. Very flexible, adaptable and keen to learn. Working with guests and staff within different departments, known as energetic, helpful and cheerful disposition, even when under pressure. Competent user of Word, Excel, and outlook.

Pros: great opportunity to grow in defferent industries
Cons: working hours /shifts

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Well expirienced guest relations officer

A mature, reliable and hardworking guest relations officer extensive experience customer relations and communications skills, strong administrative, organization and general office management interpersonal skills. Friendly and outgoing, with a passion for helping others, and always acting in a sensitive and diplomatic manner. Very flexible, adaptable and keen to learn. Working with guests and staff within different departments, known as energetic, helpful and cheerful disposition, even when under pressure. Competent user of Word, Excel, and outlook.

Pros: great opportunity to grow in defferent industries
Cons: working hours /shifts

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Team player.

I have a great communication skills, I am a team player and I have the ability to work under pressure. I have a good personality, I am a good person to be around with or work with. I provide a good customer service. I enjoy working with group and helping others. The most challenging that I meet everyday is to deal with difficult customers and solve disputes on my own. I have learnt different kinds of people everyday.

Pros: Meet new people, sharing skills, learning new things.
Cons: Busy days

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I love my job. For the past nine years that I worked her it is a bleasing

Communication is the best element in our department since well we perform different portfolios on day to day work. I have learned a lot regarding the bally system that we use for running of promotions . I enjoy most when a fuming guest come to me and I will make the guest to feel at home. That was when the system for running of promotion did not work at other machines. I had to liaise with the Slots Manager just to let him know of the situation . Then the ball was in my hands because guests were waiting for the promotion to take part at their machine as promised.

Pros: There is chance for growth
Cons: I sometimes work long however it does not affect my day job

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Excellent learning curve

Good working space Always busy with clients telephonically and via email. Team work and dedication to the job I really enjoy working with most people

Pros: room for gRoath and learning
Cons: no permanent position and no basic salary earned

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Willing to learn and grow

Welcoming guest at front desk Making hotel bookings receiving payment answering phone calls and giving information about the services. allocating room for guest Making arrangement for tours around the city

Pros: Cons: long working hours

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Good communication and listening

Receiving guest at front desk Greeting guest Re sieving payment giving information about the services answering calls making accomodation booking making tour arrangements

Pros: Great opportunity to grow and lern
Cons: long working hours

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Stepping stone

Working hours are more from 7h00 to 16h00 an hour more than usual. Co workers were welcoming, friendly and helpful. I've learnt to work, help and deal with customers. Enjoy the canteen card where all employees get to take food at the canteen just as long as your card still has money. Challenge is that I leave quite far from where I used to work, and most of my salary was for transport purposes

Pros: good relationship with co workers
Cons: Distant from home

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Growth in anew establishment

Very busy environment Long hours Working hard but not recognised Underpaid for the experience I have Honestly have gained so much experience and I am willingredients to adapt to any environment Great experience

Pros: great opportunity for a first time job seeker
Cons: underepaid and no departmental structure

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Good company for experience

I've learnt a lot in my learnership.I was in a 3 years electrical engineering leanership where for a year I went to school for theory for 3 months and 9 months in a maintenance company to gain work experience I was an electrician assistant

Pros: Great opportunity for gaining technical skills
Cons: Night shift

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