Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great communication skills
Working in a call Centre has given me confidence to work well with people. I am able to work under pressure. I communicate well with clients. It has thought me to work well individually with minimal supervision as well as in a group.
Pros: Good commission structure
Cons: Long working hours
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Learning experience,
I have learnt how to work with different people, adaptable to any situation as things change anytime with growing industry. It has helped me grow from an agent to the Leader I am today. However I am looking for something where I can get a provident fund and other benefits.
Pros: Room for growth and promotions
Cons: Working long hours and holidays.
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Excellent manners
Can work well under pressure, always efficient and pro active loves challenges im always willing to engage in orienteted activities, would prefer to work normalhours and no weekends since im a part time student.
Pros: None
Cons: Normal hours
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Th working conditions are good
The hours are too long for the pay im receiving and the job is stressfull as im dealing with clients that arw mostly calling because they are unhappy so the job isnt as easy as moat people make it out to be but i jave learnt to best deal with pressure under different circumstances
Pros: Interacting with different kinds of people on a dairly basis
Cons: Long working hours
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Good experience
It's a very nice working environment with good people in place. people that have helped me with my job discription in many ways. I and the co-workers have had a good working relationship with no arguments at all. I have learnt that hard work pays off and that anything can be achieved as long as one is prepared by all means. I enjoy the environment of the worplace.
Pros: Great job opportunity
Cons: Long working hours
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Call center environment
Company is a decent environment lota of money to be made however the night shift i cant cope with 12pm-10am. The incentives are really great if yoy are looking for a step into the right direction and into your firat job cci will definitely be the place for you. But as it stands today i require growth and feel as though it is time to branch off into new adventures.
Pros: Growth
Cons: Nightshift
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Stepping stone
It's an excellent company I've learnt alot of things about the call center environment the company trained me well to be an customer agent also given us a chance to show our leadership skills when managed was not in work
Pros: an opportunity to be a manager or a cm
Cons: long hours
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Excellent learning experience
This has built my career. I have been offered many opportunities to work with. Bee in in the industry for 13 years has taught me alot. I have been a sales trainer for many years and I have a passion for teaching people and learning about new products and services
Pros: Great management
Cons: Long hours
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It has been long journey
it has been a long journey it feels. it is challenging and pushes you to work hard and smart and be in control with your self. i have learnt that i work good with other people coming from different backgrounds and culture. the challenging part has been the time where they change your supervisor,but out of work environment i have learnt to not hold on things of the past but always looking forward and trying new things
Pros: there always an opportunity to grow
Cons: not having stability in the management
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Great experience
Answer incoming calls.Learned how to communicate and build rapport with customers and provide information or solutions to any problems or inquiries from the customer about the network or service. Learned how to work in a team for better results ,provide assistance for other team members and exceed customer expectations by providing good customer Service.
Pros: Opportunity to grow in the company
Cons: Long working hours
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