Overall

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Leadership

MTN Reviews

 

I am outstanding when it comes to my duty

I am good in communication with people, because most of the customers they recommend my service, and I have learned that I must give out excellent service to attract other people and companies, I really enjoy this duty because it keeps me active all the time, and it happened that am still on a crave for something new

Pros: I am active and good in my work
Cons: We making long hours when we have many customers and we about to close the door and we have to manage time, and we even make long hour when we doing a stock taking

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Good

i'm young man who learns fast I've achieved a lot in 2007 I had an opportunity to work for VMS company but in 2008 I was promoted to be the field marketer in 2010 I become a team leader for imperial now I work as Sale consultant

Pros: great opotunity
Cons: 8-10

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Excellent learning experience and growth

Meeting daily targets, customer feedback, prioritising turnaround times, working as a team, making sure clients turnaround times are meet, exclusive VIP client service

Pros: excellent weekly and monthly recognition programs
Cons: working in hours should TAT not be met

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Excellent career development

Awesome organisation and I enjoyed my time working progressing through the Information Systems division. Good day, I enjoyed the fast-paced, deadline orientated environment and look forward to further discussions. I would like the opportunity to show I can be a value-add member of the team.

Pros: Great career development and skills development
Cons: Management Services strategy led to large scale retrenchments organisation wide

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To figure out new system and always learning new policies and procedures

A typical work day for me is to complete all task duties and responsibilities building good working relationships and communicating affectively to maintain a good understanding in the working environment i learned how to solve problems quickly and efficiently and to maximize all the resources provided to me to deliver a good quality service to clients.i enjoy working with people meeting new clients building relationship with coworkers enjoy working within a team and on my own aswell .The most challenging aspects of the job is dealing with irate client and to convincing client the issue will get resolve.

Pros: Growth potential
Cons: Irregular shifts

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Excellent

I have worked in the call center environment for a long time. I have good relations with colleagues and it has taught me to work better under pressure And I have learnt to keep calm no matter whats the situation.

Pros: Good environment
Cons: Work under pressure

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I am an eager learner. would like to go further in my career

I have currently been retrenched. I am a very fast learner. eager to learn new things. I am able to communicate very easily with customers. I love working with people. I am a good mentor to the younger generation. I love training soccer

Pros: lots of opportunity
Cons: have no issue with hrs worked.

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Love

I am have excellent logical and analytical skills. I am a confident, dedicated and hardworking man, who always strives for the best. I push myself to get the job done, at all costs. I enjoy challenges and working as a team. I am witty and a quick thinker, who always finds strategies to win clients from competitors. I thrive in strategically problem solving and meeting deadlines. I am also very motivated, sincere and loyalty is essential.

Pros: I am have excellent logical and analytical skills. I am a confident, dedicated and hardworking man, who always strives for the best. I push myself to get the job done, at all costs. I enjoy challenges and working as a team. I am witty and a quick thinker, who always finds strategies to win clients from competitors. I thrive in strategically problem solving and meeting deadlines. I am also very motivated, sincere and loyalty is essential.
Cons: I am have excellent logical and analytical skills. I am a confident, dedicated and hardworking man, who always strives for the best. I push myself to get the job done, at all costs. I enjoy challenges and working as a team. I am witty and a quick thinker, who always finds strategies to win clients from competitors. I thrive in strategically problem solving and meeting deadlines. I am also very motivated, sincere and loyalty is essential.

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Good customer service

Good company dealing with communication, happy to be part of this company but would love to grow and experience the outside world It has been a great journey and a lot has been learned from the day to day dealings with customers on a face to face basis

Pros: Good company dealing with communication, happy to be part of this company but would love to grow and experience the outside world It has been a great journey and a lot has been learned from the day to day dealings with customers on a face to face basis
Cons: Having to face criminals and being faced with guns has really caused some sort of panic and fears

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Different

I come upon your advertisement about job opening. I am interested for the job position, and would like to apply for the same. Currently with MTN customer service (inbound) call center. I have a vast knowledge of more than five years in total, working within the insurance companies in which time I have occupied various positions within the sales department outbound call center. I have done very well in my previous company’s. I have very good knowledge of the changing market scenario, I understand the different strategies used by different companies very well. I am keen to develop my career in your company and I do appreciate that this being a different environment, there are still lots to be learnt and look forward to the learning opportunities and own set of challenges that come along with the role. I am a fast learner and given the skills and knowledge that already possess. I believe that I will be able to add value to the success of your organization,

Pros: I have a vast knowledge of more than five years in total, working within the insurance companies in which time I have occupied various positions within the sales department outbound call center
Cons: Overtime's included

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