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Vvm Reviews

 

In need of a new challenge

I have vast experience in the Call Centre industry [Sales, debt recovery, customer care]ranging from junior to senior positions. At present, I am heading a project for my company in terms of acquiring ISO:9001 certification which entails: Designing and developing of documents i.e. scripts, matrices, score cards which are used in the Call Centre, Training department and Quality Assurance department. I am able to adapt to most or any environment as I have previously worked retail and wholesale. I know that my proven book, learnership, technical, soft skills training skills and strong commitment to high ethical, professional standards and flexibility in devising proactive responses to changing socioeconomic conditions would allow me to make a significant contribution to your organization. The majority of the time at my current employ has been spent in managing teams of agents.

Pros: N/A
Cons: N/A

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In need of a new challenge

I have vast experience in the Call Centre industry [Sales, debt recovery, customer care]ranging from junior to senior positions. At present, I am heading a project for my company in terms of acquiring ISO:9001 certification which entails: Designing and developing of documents i.e. scripts, matrices, score cards which are used in the Call Centre, Training department and Quality Assurance department. I am able to adapt to most or any environment as I have previously worked retail and wholesale. I know that my proven book, learnership, technical, soft skills training skills and strong commitment to high ethical, professional standards and flexibility in devising proactive responses to changing socioeconomic conditions would allow me to make a significant contribution to your organization. The majority of the time at my current employ has been spent in managing teams of agents.

Pros: N/A
Cons: N/A

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Excellent learning curve

My Typical day = it is never the same :) you may plan to do what you need to do, but change is constant so you have to work around those road blocks and keep moving forward. with my co workers we have a fair relationship and we all have disagreements and differences of opinions at some point as we are not all the same - important here is to have clear open communication with co- workers or staff who reports to you , so that nothing gets "swept under the rug" what I have learnt = well so much in the years that I have been here - I can share this : it is important in a working environment to 1. approachable 2. listen and also 3. add value everyday!! 4. there are no stupid questions if you don't know something. 5. you must enjoy what you do to succeed !! What i enjoy the most = is seeing my task or my plan coming to fruition and also not have do overs this is the best accomplishment ! The most challenging = is time - as this does not stand still for anyone !!

Pros: great , staff , great culture and pleasure to come to work everyday
Cons: no benefits eg: group life , medical aid

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Loves to work hard and push myself before the limits

i am a strong collector who is able to push to get what she wants ...able to go the extra mile to reach the goal set in front of me...working for vvm has given me excellent work ethic always pushing me to reacjh my limits and always going the extra mile for its agents

Pros: dedicated and diceplined
Cons: impatience

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Good listener

I am self-motivated person, out speaking and enthusiastic to meet new challenges. Able to co-operate with a team/individual and objective driven. I acquire to have a solution to every matter with a different prospective and work under pressure. Being hands on and involved in my work is what I believe in as it is the only way of getting something done right

Pros: Welling to grow within the company
Cons: working extra hours

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Learning everyday

We working long hours and not getting paid enough money. We work on holidays and not getting paid double. We only have a 30minutes lunch which is short because we so many

Pros: we got commission
Cons: long working hours

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Fastb learning candiate

team work friendly staff able to make my own commission knowledge development, and i do like to work under there company that educate the workers and also give them a chance to know more, and knowledge is my first objective in the environment....and i always willing to learn, and respect the company policies.

Pros: great environment to work with
Cons: long hours and overtime

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Excellent learning curve

The Most challenging aspect was to speak with debtors and handle yourself in a most respectable manner, one needs to posses patience here. Relationships were vital important for we were divided in teams to work together as to achieve a common goal. Punctuality was of the essence and a tidy attire was to be kept at all times. I have learned how to type a little faster and how to answer phone calls in a respectable way. I have also learned about the current debt collectors software and that hard work surely pays off.

Pros: One determines his own salary at the end of the month
Cons: We Worked from Monday to Saterday 9 hours a day

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Good communication is the best

I've learned how to handle different situation more especially customers, and working with different people. The most challenge was to be asked something that you can't have a say on or question, that's what make me feel more unnecessary preasure and i cant enjoy my work.

Pros: I'm a hardworker and I'm responsible
Cons: Single payment

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Many ways of growing within the company

I am optimistic and goal driven to execute given tasy to the best of my ability and always finding new ways to do better .I am an exceptionally motivated person with a positive attitude, I always set high but realistic goals for myself and always believe that I can do anything I set my mind to, I have strong communication and problem solving skills, I easily adapt to change and I am always keen to learn new things. I work well under pressure, very flexible, people orientated, friendly and a team player and also a good leader when given the opportunity to. I am also result orientated and achieve my targets in alignment with the Company's objectives and core values. I would love to be a part of the great team you have and add my value.

Pros: Great work environment to work
Cons: Minimum incentives

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