Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
Had to face different and at times difficult customers but the most rewarding feeling was when the customers leave smiling,being there for my team,supporting them emotionally and career wise,making their day and easy one was my priority but also giving them challenges for their own growth
Pros: Great opportunity for growth in the industry
Cons: No family time during the week
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There is a chance given to learn
It is a great place to work at the culture and the way people carry themselves around and always ready to assit is amazing.there is always room for growth and you learn everyday .I enjoyed every bit of my time at standard bank.
Pros: great opportunities for grown and promotions
Cons: the distance I travel to work
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SBSA experience
I started working for standard bank in 2000 as a fax operator , i worked my way and gained experience over the years. From fax operator to admin officer to accounts payable consultant and stats provissions officer then suspense accounts officer and today im the quality assurance consultant. In all the years and different departments i have learned to work in different teams and have been rewarded certificates for outstanding customer service, team work and going out of my way. I have worked with different managers some were fair some not but i managed to learn different things from all of them.
Pros: Great company to work for gained a lot of experience and lots of friends
Cons: Honesty and intergrity are the most important factors when working for SBSA
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Family relocation
I worked for Standard Bank for 13 years, have experience in Telling, Customer Service Consultant, Sales Customer Consultant and Teamleader position. Unfortunately, my spouse was transferred to Johannesburg and also had to relocate with him, therefore I resigned on the 12 February 2016. I had a great working relationship with everyone and got along very well with all my co-workers. What I enjoy most us dealing with people and very passionate about customer service and strongly believe in giving excellent customer service to all my clients irrespective of gender, age, cultural background, ethnic group, that is how I differentiate my self from other Sales Consultants and giving the best customer service us what differentiate the company from other competitors.
Pros: Great benefits and oportunities
Cons: Long working hours, as I worked in a platinum mall.
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Venessa Naicker
I am a registered training Assessor, however I was a VAF consultant at Standard bank. My contract has now ended. It was extremely enlightening working at Standard Bank. I have learned to work under pressure and I learned about different cultures coming together. Accuracy and deadlines are extremely important. I have worked with some of the best managers and team leaders. I have enjoyed the fact that everyone upheld the highest levels of integrity.
Pros: Great opportunity
Cons: Contract position
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Excellent oportunities for growth and development
Dynamic, innovative and energetic self-driven team player Very good communication skills both written and verbal, very passionate about sales and customer service. Very friendly, tolerant and empathetic when dealing with customers as well as staff. Dealing with people is my passion.
Pros: Great benefits and oportunities
Cons: Long working hours, as I worked in a platinum mall.
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Fully Experienced
Compile a financial report. Transfer funds Open accounts Call clients Resolve queries from clients and internal staff. Taking calls. Working on Saturdays Unauthorized overtime.
Pros: Lot of growth opportunities
Cons: Unrecognized hard work
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Secretarial Diploma
I'm a proactive team member who can also work independently. I always aim to go above and beyond my set duties to ensure the best system are in place to allow the organization to function as effective as possible.
Pros: Yes
Cons: Yes
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Hennie as person
I'm a people person, and most important to me is we require happy people to be succesfull. If you do not have a good relationship with your colleagues, suppliers and stakeholders you will not be able to deliver your KPI's or the strategy of the organisation you working for. Compliance is massive in each company and to ensure all is adhere to all the time. Most difficult as I have worked accross different commodities I find professional services the most challenging to add value in my stakeholders world.
Pros: People, culture, added benefits
Cons: No promotion, favoratism
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Hardworking, team player.
In my previous employers work : -daily job was to work with customers - provide solutions to their problems, - deal with all types of customers (frustrated/angry/happy etc.) - at the end of the day provide team leader with sales for the day.
Pros: Growth potential, salary
Cons: Working externally
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