Overall
Promotion
Salary
Work/life balance
Culture
Leadership
A service level with lot of potential
I do the screening of the potential grant recipient and then take down the application using the computer system of referred to as SOCPEN. I open files and archive them . I do the customer services and also do banking hall or pay-point monitoring where the grants get paid.
Pros: There is a lot of chances to advance
Cons: Lot of loopholes for fraud
Was this review helpful? 
+0 
-0
Excellent working
Vision A leader in the delivery of social security services. Mission To administer quality customer-centric social security services to eligible and potential beneficiaries. Values SASSA, as a public entity, subscribes to those values that promote democracy and a culture of respect for human rights. In addition, in building social cohesion, the following values are paramount: •Transparency •Equity •Integrity •Confidentiality •Customer - Care Centred Approach The value proposition will require continuous refinement in order to satisfy and meet customer needs and expectations. The responsiveness of SASSA to community needs and expectations may require adjustments in respect of service delivery, information technology and administrative processes.
Pros: Great opportunity for promotion
Cons: Long working hours
Was this review helpful? +0 -0
Excellent management
My work entails a lot of team work . Due to SASSA having offices in all nine provinces in the country, there's a lot of travelling involved and interaction with different characters.
Pros: Helping poor beneficiaries, whose grants has been stolen, receive their money back.
Cons: a lot of travelling
Was this review helpful? +0 -0
Working with people,well dress and willing to learn
we work 8 hours a day and working with my co-workers is very good, we work as the team and we teach each other. I learnt how to speak with clients to be organise and presentable infect well dress always. the most enjoyable moment we attend workshops to make sure that we learn more and at the end we receive certificate of what we are learning about,
Pros: no because am doing a internship
Cons: 8 working hours a day
Was this review helpful? +0 -0
Adventurous with lots of traveling to meetings
Operations Manangement Problems solving which I enjoy the most Handling difficult clients Monitoring of progress Report writing Reporting to senior management (District and Regional level) Monitoring third party performance Verification of applications Providing customer care support Monitoring adherence to legislation and social assistance Prevention of litigation Liaise with stakeholders Providing statistical records Developing and motivating staff Performance assessments
Pros: Job security
Cons: Normal working hours and overtime is not paid
Was this review helpful? +0 -0
I have been a Supply chain clerk for the past nine years
I use oracle e business suite for ordering and supplier management I am currently studying toward a national diploma in Public management and I have compleated a purchasing certificate with School of gverment I am looking for a new challenge and enviroment
Pros: capturing data, meetings and evaluating TOR
Cons: no change or challenge
Was this review helpful? +0 -0
I have much experience for the post as I recently studied basic sign language
I am working 8 hours a day as an administrator ,liase close with social workers for issues relating to orphans , liase closely with community about issues relating to doctors appointments, I make applications different types of grants. I've learned a lot especially when it comes to conflict between beneficiaries and family members. What I like most about my admini work is that its challenging me I always experience new things such as beneficiaries telling lies and the Agency getting to tell them what is true. The challenges I experience is when there's no resources to help the poor communities the agency sometimes lacks resources.
Pros: The possition will be of great benefit to me as it will be a new venture to me
Cons: yes I can work long hours as we sometimes work overtime at imbizos and outreaches here at my work place
Was this review helpful? +0 -0
Working under pressure at the same time being deducted to my work.
Unfortunately at SASSA I was working on contract and contract had expired now I'm unemployed. But overall working for SASSA was a great experience and as for myself I've never worked at a collections department but when I got there the supervisor and our mentor made it easy for me to learn. And not so long I was task with my dairly responsibility and I did so well in such a way that when my superiors are not in the office I will lead the section. At SASSA were a team in such a way that I could not have fear to tell my colleague if they were doing wrong. I was never a supervisor but I've learnt supervision skill, working independently without supervision and being dedicated to my work. The challenges we had was shortage of staff members in our section and developing strategies for debtors to pay special the grant debtors.
Pros: Acting as a supervisor
Cons: Not achieving targets
Was this review helpful? +0 -0
I am a self motivated individual who enjoy my work and always punctual
I enjoy every moment of my time at work and interact with all line managers at all time to ensure service delivery to all my clients. I have also learned that well motivated staff happen to increase production at all times. Every activity of the job need to be addressed in time to avoid skipping set time lines which will hamper planned delivery of services.
Pros: It will be an honor for me to be given an opportunity to prove my potential in your company
Cons: I am prepared to dedicate most of my time to the tasks that will be offered to me and prepared to work for long hours to ensure that the company achieve its objectives
Was this review helpful? +0 -0
Excellent learning Curve
The Sassa organization is a great well of knowledge, the processes and people whom I get to help are a vital part of our society. Through implementation of the administrative processes, Batho Pele principles, teamwork with colleagues and support from management, I am able to move my nation, my society forward.
Pros: 13th cheque
Cons: Top to bottom management
Was this review helpful? +0 -0
Latest South African Social Security Agency jobs
© Copyright 2024 Zigo.co.za All Rights Reserved.
