Overall
Promotion
Salary
Work/life balance
Culture
Leadership
The job is really a dead end for most
KPI targets are ridiculous. This makes it nearly impossible to reach targets required in order to earn commission. No reward whatsoever for hard work because of irrelevant criteria such as dial time
Pros: Learnt the skill of sell
Cons: Too strict on quality assurance making it impossible to earn commission
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Broadening my horizons
Working at PMD gave me a broader perspective on what risk specific insurance, it was a very pressurised yet family orientated environment, however there were very small chance of growing within the company.
Pros: Good value system
Cons: No growth opportunities
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Ler
The environment is extremely negative, negative energy. The staff are not motivated at all because their views and concerns are not taken in to any consideration
Pros: None
Cons: Negative environment
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Learning curve
The environment is extremely negative, negative energy. The staff are not motivated at all because their views and concerns are not taken in to any consideration
Pros: None
Cons: Negative environment
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Culture oriented environment
Stats review Team meetings Operational Cultural Diverse Male dominated Insurance Sales Customer service Complaints management Post sale services Johannesburg Quality assurance Performance management Discipline Coaching Training Performance reviews Strategic planning Innovative Marketing and advertising
Pros: No weekends
Cons: Lack of communication
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Pmd
Good start for graduates . Provides skills needed in future work environments. You learn discipline and perseverance . It groomed me as a young professional
Pros: Rewards
Cons: Long hours
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Learning curve
I am an experienced contact center agent specializing in customer service and collections with over five years’ experience in the environment. In my current role, my core function is to provide is to collect on overdue insurance premiums, deal with client queries and well as assist with the retention of clients. I have the proven ability to lead by example, consistently deliver and exceed targets. Good communication skills, Interpersonal skills, problem solving skills and team management skills as I am a second in charge. Over and above that I have excellent verbal, written communication and comprehension skills; I pay attention to detail and accuracy.
Pros: Good place to gain experience
Cons: No room for growth
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Company growth
I'm hard working able to work under pressure and under no supervision. I take my work very seriously and willing to learn more. I'm fast learner and I can able to multi task as well
Pros: Future growth
Cons: Pressure
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Working under pressure
I’ve learnt how to work under pressure and think on my feet. Having the opportunity to learn how people think, expect service and how they deal with disappointment. Insurance has made me learn a lot about the insurance industry. There are pros and cons when it comes to insurance and sometimes things happening internally I feel is sometimes unfair to the clients
Pros: Great opportunity to find your strength
Cons: Doing work that you are not recognised for
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Best Sales consultant at PMD 2016 in Sales Computer literacy
 I am a hard worker  I am able to work under pressure  I am able to work in a team.  I can carry out my duties spontaneously with minor supervision  Very ambitious and prepared to learn more  I can easily adapt to a new situation or work environment  I am good in Human Relations and communications  Prepared to carry out any given duty  I am a fast learner.  I am also prepared to venture fast growing technology
Pros: Best Sales consultant at PMD 2016
Cons: 10hours
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