Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Well spoken character
i have been in a call center department for four years now and have experienced strain, hard work ,sacrifice , compromise and putting your self in someones situation before concluding. i have learnt that the is no way you can survive in a work place without patience and dedication. well i enjoyed working because i have a very strong drive to achieve and loved communicating with customers. the most challenging aspect i have experienced were to accept rejection telephonically
Pros: aiming to settle and grow within the company
Cons: willing to adapt anywere
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Great working environment
Good working environment. Employees are easy yo work with. Great opportunities to grow and learn as an employees . good managers and supervision. The salary is good
Pros: opportunity to grow
Cons: avarage working hours
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Good opportunities
I am currently working for mtn ...working for mtn is a great curve for me for growth not in the working indus try only but mentally as well... working as a team or alone is the strongest ability that I have gained since I have been working for mtn.. mtn's working invironment Is excellent because you learn e new thing each and every day...it is such a prevalege for working for this big company
Pros: Promotions are not possible
Cons: 45 hours per week
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Its lot of leaning when you meet different customers across the worl
My responsibility are help customers with the problem on the turn around time and making sure that are happy and making sure that service and products are always available to them and also do merchandising and ordering stock and doing monthly stock take and annualy
Pros: Great
Cons: Yes
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Learning curve
i work to asist client with new contracts and existing conracts with upgrades, i also assist clients with querries on their accounts and work to get them resloved, it may be client not receiving their monthly bundles or their number is locked etc. i also assit client with in store cash purchases and help them to set up their handsets to get them started. My responsibilities are also to log querries on their respective systems to assist clients. I assist client with any issues they might have and direct them to the relavant departments if we cant assist at store level.
Pros: none
Cons: yes from 9:00 - 6:00
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Excellent
Good day I would like to apply for the position that is given. Am currently employed but I am looking for something stable and where I can further my career. Hope to hear back from you soon Kind regards Noki Dintlhoane
Pros: great opportunity
Cons: long hours
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Excellent job opportunities
Long working hours,work well with my colleages building our relationship,i learnt a lot,on how to deal with customer, solving problem,handling complaints provide technical support with client. I enjoy talking with my client every dayand the challeng was to deal with those irrigate customer and give them good services.
Pros: Aim to be a team leader
Cons: 7:00am-11:00pm
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Excellent Learning curve
I have had extensive customer service experience in the office environment, retail sector, insurance, sales, administration and telecommunications industries, giving me varied skills and the ability to work with many different types of people, and engaging with customers from different walks of life. I believe I could adapt and fit easily into your team. I am a focused and determined person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm at the work place.
Pros: Great opportunity to work with many different types of people
Cons: Long working hours
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Good experiance opportunity when you are fresh from School
making sure the stock is being counted on a daily basis, i have a great relation with my co-works even though we only communicate via Skype, i have learned to be self disciplined because i work alone on site with no supervision and it made me grow as a person and develop my professional skills and the importance of carrying out task on time. working with different personalities and rendering customer service The most challenging is that there is no room to Grow in this line of work, i need to learn more and expand and Grow in this industry
Pros: great learning experience
Cons: rendering Customer service
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GREAT PLACE TO DEVELOP YOUR EXPERIENCE
When you are looking to see that your employees are handling their responsibilities in the way that they should, you will find that using a Performance Evaluation Form Template can make that work easy. Through the help of a Performance Evaluation Form Template you can track the work that your employees should be doing, and you can see that they do what they are supposed to do. You will find that such a template makes it easy for you to look over your employees and figure out just what they need to learn and just what they do best.
Pros: GREAT ENVIRONMENT
Cons: FAILING TO KEEP THE PROMISE
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