Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Metropolitan Health Reviews

 

Learning curve

Its been wonderful working, nice rewards. Working with diverse cultures. This is a environment where change happens everyday and you need to be able to handle pressure that comes with it

Pros: great opportunity for growth
Cons: working with unco - operative team learders

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Accountable, Excellent customer Service, Diverse.

My day is different on a daily basis as I deal with different members & providers with different enquiries. I assist member & service providers with benefit confirmations & claims enquiries. I also have access to reprocess on claims. I also assist with membership enquires, from new membership applications., termination & adding of dependants. I have learnt communication skills & telephone etiquette. also dealing with different personalities & characters. I am a Team player so I like working with people & love assisting people. The challenging part is dealing with angry members or providers. but I have learnt to take ownership & go beyond my call of duty to assist & also make them understand.

Pros: Being 2nd in charge & been given the chance to be an Acting Team Leader
Cons: working under pressure and long hours

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Accountable, Excellent customer Service, Diverse.

my day at work is a hectic one on a daily basis & its different every day. I get to help members & service providers with different enquiries on their medical aid, which can be benefit confirmation, claims enquiries and membership enquiries. I have learnt to have good listening skills. going out of the box to always help our members & service providers. deal with different characters & personality. taking ownership of any enquiry I come across. it might be challenging but I love helping people & learning new things.

Pros: Being 2nd in charge & been given the chance to be an Acting Team Leader
Cons: Long hours

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Accountable, Excellent customer Service, Diverse.

My day includes assisting members & providers with benefit confirmation, claims enquiries, membership enquiries and authorization. my day is different on a daily basis, as I deal with different enquiries. I have learnt good communication skills. I have learnt how to deal with people of different personalities & characters. But mostly I love helping people though some enquiries need other departments assistance.

Pros: Being 2nd in charge & been given the chance to be an Acting Team Leader
Cons: Long hours

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Excellent learning curve

its a very good company with mission and values and good experience with customer service even have a good telephone etiquette and enjoy providing a good customer service to our clients and avoid complaints and have more compliments

Pros: promotion
Cons: not long working hours

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Accountable, Excellent customer Service, Diverse.

My days are very different as I deal with different enquiries from members and service providers. my typical day involves confirming benefits to members & providers. going through claims and reprocessing some if they were not processed correctly. I am a team player so I love working with people & learning from them. I have learnt good communication skills, I have also learnt to be accountable & take ownership of any enquiry I come across. The most challenging thing is dealing with different people with different personalities & characters, regardless of this I treat every person as an individual & also the enquiries I deal with.

Pros: Being 2nd in charge & been given the chance to be an Acting Team Leader
Cons: working under pressure and long hours

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Accountable, Excellent customer Service, Diverse.

My day involves helping members & service providers with benefit confirmation and claims enquiries. my day is basically different on a daily basis as I deal with different people & handle different enquires. I Love working with people and a team player. working with people also gives me a chance to learn from them. I have learnt to communicate well with people., I have learnt to be accountable & take ownership of any enquiry I deal with. I enjoy helping people and it always make my day knowing I made a difference.

Pros: Being 2nd in charge & been given the chance to be an Acting Team Leader
Cons: working under pressure

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Good work experience and assisted with my maturity

taking calls, assisting with queries,

Pros:
Cons: travelling

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Extensive learning curve

Hectic days as we working around turn around times which promotes engagement of all team members to stick to your decision made. As an assessor it promotes application of medical background and experience

Pros: eg Great opportunity for promotion
Cons: eg Long working hours

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I had enough training on capturing different medical claims.

DUTIES Validate the information on all medical claims from patients and doctors seeking for payment from their medical aid company. Reviewing claims thoroughly to ensure that there is no missing or incomplete information. RESPONSIBILITIES To approve or deny payments to doctors, it is vital to read the claim correctly and asses medical documents. ACHIEVEMENTS Medical knowledge communication skill problem solving team work technology related systems

Pros: l dependable, flexible, friendly, hard working, expressive, formal, punctual and being a team player).
Cons: Being too critical of yourself, Attempting to please everyone,Being unfamiliar with the latest software

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