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Metropolitan Health Reviews

 

A learning curve

Working for Metropolitan health has been a great experience, i have learnt a lot on how to deal with difficult members and members whom are frustrated and mourning. how to be a team player and how to turn an impossible situation into a possible one

Pros: opportunity to do what i enjoy
Cons: not enough money

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Excellent learning

When I started with MMI I have move to three different departments and are well trained. I am always willing to assist staff even in other departments.

Pros: I was nominated as best worker
Cons: Working hours

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Good working experience

Its a fast paced working environment with lots of pressure, its a results driven industry. In this job one needs both personal and interpersonal skilss in order to work well with fellow workers. As much as its a pressurised it is also exciting becuase it keeps on your toes.

Pros: Potential to grow
Cons: deadline driven

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To keep clients happy is my passion.

Ensuring the resolution of client queries and aim to achieve first call resolution Maintaining the goodwill of the company by upholding the SLA standards • Updating all types of changes onto Flexi policies that cannot be catered for by an automatic system. • Handling telephone & emails queries. •• Letter Writing • Set quality and production goals. • Planning and distribution of work • Compile figures weekly & monthly. • Working on AWD environment.

Pros: • To keep client happy & Maintaining the goodwill of the company is my passion.
Cons: Working saturdays but it is compulsary , I don't have a problem as I know that Iam part of the team

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