Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great training
I believe a little more can be offered as we working long hours and solve all kinds of queries from bills to technical support and orders the communication line is not so good between employer and employees as we get assigned to tasks there and there without any prior notice the training is good and extensive
Pros: Great learning step
Cons: Long hours less pay
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3 year in Aegis Technical Support, Report faulty, Billing Query and Quality Analyst
I am an experienced individual, who is flexible, adaptable and able to manage multiple priorities at the same time DUTIES Configurations on Routers Technical Support, Report faulty, Billing Query Quality Analyst
Pros: I am now looking to work in a performance-driven environment where exposure to my abilities/potential will be granted
Cons: 08:00 To 17:00
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Excellent learning curve
Aegis has given me such a great opportunity to develop myself and learn more about the call centre environment. The company is not too bad as within it there are people with beautiful souls from the management to the colleagues. Besides the salary is too little, I'd say it's a great working environment for school leavers,it's basically working from hand to mouth.
Pros: Leniency
Cons: Too little income (salaries), limited promotions with departments.
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Im looking for new job
I was hired by bidair but im working under comair the airline, where i board passege on the fligh, fill in paper work, check if the looking is oky, check if the are che ked in,
Pros: Good customer service
Cons: Delayed flight
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Good company
I have done a certificate in computers and management and also bachelor degree in commerce and management. I have a 4 year experience working as a customer care consultant were my responsibilities were explaining customers invoices, logging disputes and resolving them at the same time and also cancelling customers account
Pros: Team leader
Cons: 8 hours
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I am no longer working there I left on the 7th of May 2019, I push harder to success.
I was doing customer service, troubleshooting devices, bill explainations and advisor. Was dealing with happy customers and angry customers, data capturing and admin
Pros: I work hard and forget about rest
Cons: I love working till late
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Fast learner and like exploring things
my company is one off the large outsourcing business that teats everyone equal,you can grow in the company but it will take you a while.Salary on my side its not good at all because this can change at any given time i feel it is an environment for school leaver.But after all it thought me team work including working under pressure
Pros: improve and implementing new ideas
Cons: moderate and sufficient
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Excellent learning Curve
Working in a call centre has awarde me with lots of knowledge of customer service and sales. and it has taught me to work under pressure and be able to understand customer queries and to solve those problem. It has allowed to grow even further in my career so that I can be able to climb the ladder and be successful in life.
Pros: Great opportunity for a promotion
Cons: suitable working hours
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Improvements on career growth
My name is Mr Kgothatso Peteke I would like to be kindly considered for the subjected vacancy as I am a young man who is very determined and has a strong desire to solve Problems.
Pros: Great opportunity for growth
Cons: Long working hours
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My work environment is not exciting as there are no motivation like bonuses and incentive
There are empty promises,and negetive vibes in the center. There is no motivation in terms of good work and less promotion People are being retrenched from work
Pros: None
Cons: None
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