Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Hard worker
My background includes as working on a customer service associate within both call center and retail environment giving me skills and abilities to work with many different people and I could fit in any team. Mostly I worked in a customer service where my responsibilities include handling customers billing matters like explaining their invoices, issuing refunds and logging disputes. I am a conscientious who works very hard and pay attention to every detail. I’m flexible, quick to pick up new and eager to learn from others. I have a proven track record of responsibilities and commitment to company objectives. I’m am comfortable in working independently or as part of the team and i also have good communication skills. I have excellents reference and would be delighted to discuss any possible vacancy with you at your convenience
Pros: 8-5
Cons: 9-10
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Working in a hostile country
A typical work day starts at 0500 in the morning of to the car park to make sure all the vehicles get on task and there are no unforeseen brake downs that could delay the daily mission on hand. Talk to the team leaders on the ground to make sure there are no problems with the vehicles and to plan ahead if there is a problem. It is a hostile environment and you learn to think on your feet and to react accordingly, I enjoyed the camaraderie among my co workers it is like one big family. The most challenging of the work is to stay in budget and make sure you on target considering the environment you work in.
Pros: Salary is good and worht it
Cons: Long working hours
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I am a customer service representative
AEGIS have helped me a lot with the experience but I feel like it's time to go for greener pastures.i haven't grow for t past 2 years and I work very hard but still no growth
Pros: None
Cons: None
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Exciting Industry
Brilliant learning curve as this environment taught me a great deal of Travel and Tourism Industry and how its important to deliver excellent customer service. -Builds confidence -Communication Skills -Listening Skills -Working in a team and working with your team in handling problems -Pro-active working environment I mostly enjoyed making our clients happy throughout the calls and listening to their excitement regarding planning these holidays.
Pros: Great opportunity with Learning how to promote and attract clients
Cons: Long working hours and crazy shifts
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Less growth
The company is not bad for a student straight from secondary school, however I would say the campaign I work for, is not fit for a person with responsibilities as there isn't enough growth nor is there any benefits. Personally, I am grateful for all the experience gained in the company, but they should consider charging their salary structure.
Pros: Great vibe
Cons: Less salary
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Fast learner
Business writting skills telephone ethics soft skills Analytical skills customer service providing solutions escalations migrations downgrade upgrade retaining
Pros: professional advancement
Cons: Lon working hours
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Good stepping stone
It's a good stepping stone to have experience in a high stress level call center. The management is good with lots of motivation and support for its employees.
Pros: Great learnings for new employees
Cons: Long working hours
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Excellent
Good Day. I am writing to you with regards to the position within your company . I have matric, Certificate in Information technology :End-User Computing and Office Administration but I don`t have experience.i'm currently working at Aegis (Telkom inbound call center ) as a customer care agent. I am a very friendly and out going person. I enjoy dealing with customers, I’m good at handling pressure my strong initiative and Exceptional organizational skills combined with my ability to work well under pressure, allows me to play a crucial role in a fast-spaced. I’m looking for a company that will give me an Opportunity . I am able and capable of learning quickly and I will also contribute in making the company more successful. I can be reached at my mobile at 0842961370 or email address ntusimpume9@gmail.com I will appreciate if you alert me via email if you receive my application. Looking forward to hearing from you soon. Sincerely Nompumelelo Ntusi
Pros: great opportunity
Cons: 24hrs
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I am a hardworking graduate (Diploma in Network Management in Information Technology)
I am a hardworking graduate (Diploma in Network Management in Information Technology) who just completed his studies from The IIE Rosebank College. The reason I studied this is because of how we as people are advancing technologically, managing of data, love is creation of systems and we have to adapt as the world is changing. I have also noticed how information technology brings about change and growth in the business making it more innovative and adaptive. During the course of my academic career, I also managed to created a website, manage database table and also create a virtual system. I had the privilege of learning how to create, manage, retrieve and updating data in a computer systems
Pros: Exposure to working with routers and configuring them
Cons: Long hours without proper leave
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I have NQF level 5 in I.T System Support Engineering as well as the customer service certificate
I am a Young individual with a strong communication skills willing to learn more . I am holding an NQF level 5 for System Support. Engendering.I have customer service certificate Which is level 2 and a solid experience in customer service and in marketing
Pros: Great opportunity for gwoth
Cons: I can work overtime
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