Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve and development
I've studied with IQ academy, I enjoy working with people sharing ideas.work as team, have a smile to a customer use the standard greeting.I enjoy sharing with people work load .
Pros: Be developed not be one position for a long time.
Cons: I can go extra mile when its possible
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Good learning curve
I am currently employed as a till operator, flexi 28, we normally work 32 days a months depending on our staffing, but the minimum working ours for us 28hours per month, we work 8 hours a day, we are all taught to have a good relationship with each other, that is greeting with smile is the key to creating a positive environment, i have learnt to interact with other people, team work, to always stay positive about everything, and so many other things, what i enjoy most is to engage with with positive people that makes my day to go well and dont get lazy to go to work, and that helped me to make the customers smile everyday, whats challenging is that could be difficult to work with, even when you try so hard they don't respond, but we keep on trying....we asked sometimes to go an etra mile by assisting other departments when its not that busy in our department, and we cooperate with that
Pros: we do have opportunities to grow but it takes some time for us to be allowed to grow to other positions
Cons: its normal working hours, different shifts
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Growing in customer service
My typical day at work is dealing with enquiries and services. The relationship with my co-workers is excellent we encourage each other and work as a team. In all that I have learned is to be a good listener and be patient when working in a customer service environment. The most challenging aspects of my job is when I have to deal with difficult and rude customers where I have to apply problem-solving abilities as best as possible, remaining calm and polite.
Pros: Great opportunity for learning about customer service
Cons: Long working hours standing
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Retail Operations Manager
A self-motivated Operational manager with over 16 years of experience in the retail industry. Effective communication skill, ability to listen and passion for people is all important managerial qualities that can be recognized. For the last couple of 9 years I worked at Woolworths as an Operational manager and currently working in the hospitality industry at Spur as an front house manager I am looking for the right opportunity to bring my expertise and to illustrate my potential value to your company.
Pros: Big company
Cons: No promotion
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Operations
I m a hardworking lady who willing to do extra mile anytime you need my help.As a stock controlled I make sure the stock that I received I captured in a system so that it can be trasable when we need information of the company.
Pros: operation manager
Cons: eight hours
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Good
My day starts at 9 am and I nock of at 6pm. I need to check emails, any new information that is sent from head office, check if all my access are still working and check if we are not offline. I need to be at least 15 mins before my shift because I won't be able to do all this if there are clients. I deal with difficult customers and very understanding ones. I need to take a tea break and lunch break sometimes that is impossible depending how many people are scheduled for the day. We are only four in my department so me and my team are very happy to work together I can cover their work and they can dk the same to me if maybe I cannot finish or if its them that can't. Managent is fine what I love the most is we have more than ten of them I can speak to any one I like about my job.
Pros: buying most things on promotion
Cons: working on weekend and public holidays
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Opportunities for promotion
When the customer leaves the shop very happy with smiles in the face.I enjoy meeting new people very day and making them laugh.The relationship with the colleagues is good because we all want the company to succeed at the end of the day.
Pros: Great opportunity for learning
Cons: Knocking off late
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Excellent learning curve in terms of excellent customer service
I have learned a lot as we get trainings on providing excellent customer service and product knowledge which makes it easier to serve customers smoothly.
Pros: Growth
Cons: Trading times
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Great benefits and pay is above agency.
Viwe Mfaku comes from Butterworth a small town in Eastern Cape. He spent his week days in this small community having stayed in most of its residential areas and spent his weekends in the green rural area of Kentane closely with nature and the Xhosa farmers way of life. When he is not engaged in the wonder of the immersive desktop interface he is fully engaged in the real world absorbed in conversation with the outliers, because of his belief in open harmony. This makes him encouraging and often influences change and growth in advertising at Ogilvy & Mather Cape Town in the Redworks Studio, where he is committed as Digital Art Director.
Pros: Great benefites, brands and development
Cons: one office, brand heritage, old company
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Excellent learning curve
I'm eager to learn and to grab hold of new challenge im a very good listener and teachable and very flexible and energetic. Integrity is one of my strong values I do what I say I do customer services also one of my strongest points I love interacting engaging with customers and building a good customer base relationship
Pros: Great opportunities for promotion
Cons: Long working hours
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