Overall

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Leadership

Vodacom Shop Reviews

 

Excellent learning curve

a typical work day for me basically is coming to work with a positive mind set knowing what is expected of me today. I love working with people not only do i enjoy being in the company of customers but as well as my co-workers, rather not co-workers but famliy. i have a lot since i have started as a sales consultant, what i have learnt the most is how to control my emotions in certain situations. and also how to go about dealing with difficult customers. The feeling of a sales coming on just gives me an adrenaline rush, reason why i love sales is because everyday you get to do something better. most challenging aspects of the job is , competition, everybody wants to be on top, and this is where greed comes in , and jealousy

Pros: experience ganied
Cons: long working hours

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Great team work

Good team work and incentives Need to know what you want to achieve and work hard to make commision alot of clients espically ebu customers can always upsell

Pros: Good team work
Cons: I rate clients

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Excellent learning

I have three years working for vodacom,I started as sales consultant to assistant manager and to store manager.I was appointed to manager because of my hardworking and excellent customer service that I was delivering,and also because I am a target driven person.I used to and still enjoy assisting customers with their queries, it is much interesting to me because I love facing new challenges and making sure of that at the end the problem will be solved and my customers leaves the store happy and satisfied with my service,and to me I have learned something new. i end up knowing everything about our systems and company as well because if I don't know something I don't say that to my customers, I ask my subordinates and they help me..the most challenging thing is when there is no business for the month and we keep trying and pushing but nothing comes out.

Pros: Great opportunity for promotion
Cons: Long working hours with little wage.

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None

I, Nomvuselelo Patience Mahaole, am a 25 year old hard working and professional lady with great customer service experience. I always strive for excellence and complete every task allocated to me. In my five years of experience in sales and customer service I have always delivered and made sure my company maintained an excellent image and reputation I was appointed as a sales team leader which gave me a chance to motivate my team and made sure they all reach their targets which benefited a company in great measures financially. I will be more of an asset to your company than a liability. It will be a great pleasure for me if you would consider my application so I can be part of your team. Yours faithfully Nomvuselelo Mahaole

Pros: To grow
Cons: I can work anytime because I am a workerholic

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Customer service

I've learned about customer service and gained experience of being in a work place environment. I'm enjoying face to face interaction with customers and building great relationships with them.

Pros: Gaining experience especially on making sales
Cons: Working over time

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My learning curve

Working at my store has been a great learning curve as well as gaining experience and my work is a challenge but through hard work and patience I managed to do I all I enjoy working with my colleagues and I'm also a team player I help where I can and also the challenges that we face

Pros: Meeting new people and different personalities is good for me
Cons: Challenges that I face getting customers that are hard or finding i t hard o difficult to understand things

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Management Assistant

I have a qualification of N6 Management Assistant, but have not received my diploma yet because I have not done my Inservice training. I passed all my nated courses and have applied for internships with no luck as of yet. I am an experienced sales consultant and an entry level assistant manager. I worked at Vodacom for 2 years and 2 months and was unfortunately retrenched as store was closed down

Pros: Great experience
Cons: Salary

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Good experience

customer telephonically. Working on Working for Vodacom was a learning curve. I learnt to work under pressure and with deadlines but accurately. I learnt the importance of telephone manners, as that would attract a customer telephonically. Working on commission,Was rather hard and challenging but pushed on beyond their limits. And really enjoyed keeping relationships with customers.,Was rather hard and challenging but pushed on beyond their limits. And really enjoyed keeping relationships with customers. telephonically. Working on Working for Vodacom was a learning curve. I learnt to work under pressure and with deadlines but accurately. I learnt the importance of telephone manners, as that would attract a customer telephonically. Working on commission,Was rather hard and challenging but pushed on beyond their limits. And really enjoyed keeping relationships with customers.,Was rather hard and challenging but pushed on beyond their limits. And really enjoyed keeping relationships with customers.

Pros: Good experience and environment
Cons: Small money and long hours

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I learnt more than I expected

It was a great place to start off and gain work experience. I had a great friendship bond with my colleagues and manager, we help each other out with difficult customers. The hours is to long and we work weekends also we get two days off a week and one weekend a month so I hardly saw my family because of the times I worked and when I am off my family is at work and when I'm at work (weekends and public holidays) then my family is home and we hardly spend time together. The most difficult aspects of the job was dealing with difficult customers and fighting for commission

Pros: It was a challenging at the beginning
Cons: Long hours, every weekend

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An easy way to get along

Bdjdjjdhdlksbksjdjd the way u want u may tell me neh nke a peaceful sleep the whole thinthing the day or two weeks after a call u later neh now ke zero tolerance and tell them to find the attached documents

Pros:
Cons:

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