Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
I was once a debt collector in one of the top collection call centers, I become one of the top collectors and then I got promoted to become a team leader due to my level of work experience and giving out the best services to all our clients. One of the biggest challenges I ever faced was to reach a target of calling 80 people within 5hours, yet I will manage to get at least 70 and have 20 arrangements per day. I have learned to be patient, not to take things personal and also how to work as a team. I enjoyed reaching my target all the time because that made my life simple never signed any warning for performance. The relationship with the coworkers was one of the most best time of my life some we still communicate even though that they have left the company because we were more of a family rather than colleagues we worked together in order to deliver what was required of us to do at all time.
Pros: Great opportunity for growth
Cons: Less working hours
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To establish myself in a working environment where my extensive skills can be fully utilised,
Being given a position that can help me grow or enhance my current knowledge and experience, I am well driven ,highly motivated because am always advancing in reaching targets .team player and communication is my strength, am currently working @ Vertex Solutions debt collection company as a CC Soft Consultant doing inbound and outbound calls ,tracing unknown debtors and financial advisor (March 2016 to date ) I'm a focused person, good customer service , energetic, hard worker, confident, dynamic,fluent in English and other 6 official languages, goal driven, a creative thinker, devoted in what am doing, love working with and around people, I have good communication skills. Will be awaiting your response Kind Regards P. Mthombeni
Pros: great opportunity
Cons: depend on the office hours of the company
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To establish myself in a working environment where my extensive skills can be fully utilised,
Good day sir/madam I am well driven ,highly motivated because am always advancing in reaching targets .team player and communication is my strength .With all my hard work and dedication. I'm a focused person, good customer service , energetic, hard worker, confident, dynamic,fluent in English and other 6 official languages, goal driven, a creative thinker, devoted in what am doing, love working with and around people.
Pros: great opportunity in dedication
Cons: 07:00-19:00
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Fast learner
I am a bsc In computer systems graduate. I have experience in call centre and other office work. I am very professional and hard working. Not afraid to take risks and tame pride in my work
Pros: I have the skills to help the company grow
Cons: Not achieving my goals
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Opportunity for growth
Working at vertex can be fun and stressful at the same time. Its a target driven company which means you must work hard to reach your individual target. It requires patience, dedication, good communication skills and insight. I enjoy how competitive we are as agents, it helps with reaching our targets. The most challenging part is working with debtors of all backgrounds. Sometimes they become rude and you must remain professional as possible and try to resolve their query.
Pros: Opportunity for Growth
Cons: knocking off late
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Excellent learnig curve
free spirited people and very supportive management team.very competetive enviroment always striving to reach daily and monthly target.although sonetimes we dont reach our NRP for the month but we learn alot.opportunities are always avalible
Pros: great opportunity for promotion
Cons: high target with short working hours
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Good learning experience
Working for has been great meeting different people with different experiences. Working for vertex has been an experience working on campaigns i never worked before. Most challenging thing would be when we work on books that have rate of un contactability.
Pros: opportunity for working on a better book
Cons: normal working hours
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Call centre
Dear sir/madam I would like express my interest in advertised. I am currently working at vertex solutions as Ccsoft agent/debt collector for over past 1 year and 6 months. I am suitable candidate for this position because I have gained a lot of experience in working with people, handling telephone calls and customer queries. I have improved communications and problem solving skills. I am looking forward to meet in you in person and discuss more. Thank you for your consideration. Yours sincerely, Masande Ndzoboyi
Pros: Great communication skills
Cons: Salary
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This is my first job working towards targets and its a great challenge
Overall the company is good the people are wonderful to work with and it is a target driven place so the environment is always full of energy. The most challenging is reaching target and company target as well.
Pros: Not so much of a great place to grow.
Cons: We work every second saturday
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Excellent learning place,team building,team work and lots of motivational activities
Great company for learning opportunities, team building and new experiences everyday.......................................................................
Pros: Great opportunity to learn
Cons: Normal working hours
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