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Truworths Head Office Reviews

 

Excellent learning curve

Working at truworth was a great experience,It was very challenging but i have learn a lot from them, the management were very good and understanding people and they were very helping and encouraging they alway show you were you went wrong and correct you and even if you did well they motive you, to me it was like my new home because we always work as a team we became as one person, it was fun and I really appreciate the training they gave me to develop the skill, knowledge and experience that I have rigth know.

Pros: great opportunity
Cons: short working hours

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Excellent learning curve

Working at truworth was a great experience,It was very challenging but i have learn a lot from them, the management were very good and understanding people and they were very helping and encouraging they alway show you were you went wrong and correct you and even if you did well they motive you, to me it was like my new home because we always work as a team we became as one person, it was fun and I really appreciate the training they gave me to develop the skill, knowledge and experience that I have rigth know.

Pros: great opportunity
Cons: short working hours

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I love working with customer's

I am a hard working person, love dealing with customers. And very trust worthy. I take my job seriously and do not let things get me down. I always try and mention my job such as making it fun, and not let difficult customers get me down. I am a reasonable and understanding person who does not always give up , but always try to make the best out of my job and what is asked for. I always take responsibility for all my actions and always go the extra mile for a best out come. I am a friendly person. And love making customers feel comfortable when I speak to them. Educating the customers, and most of all having patient with customers. Making sure a customer understand and feel happy with me is the best thing and love seeing or hearing customers is actually happy .Making the company proud is what I always do. In my life.

Pros: Great opportunity
Cons: Working shifts

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Good environment and opportunity to grow

Working hand in hand with different teams and management. Managing monitoring, training and coaching of new and existing employees, conducting interviews and perfomance management. Working in credit service department hand in hand with sales department, ensuring sales increase and bad debt books reduction.

Pros: Opportunity to grow
Cons: Long working hours

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I've learned so much about Call Centre and I've gained experience

I 'very learnt to work as a team and I was enjoying it. I enjoyed the staff party. I had a great time and relationship with my co-owners and my managers

Pros: Award for achievement
Cons: Holiday

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Learning curve

its a very nice environment,its a company that people an opportunity to grow.we work in shift and very tiring ones.its whereby you do not even spend quality time with family.the work that am doing right,its not what i have study for, i need something that's challenging and am looking for something that will be based on what i have study for.most challenging there its the shift and money.my work environment its very friendly and fun.

Pros: friendly environment
Cons: long working hours

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Nice place to work at, they just have a tendency to treat us unfairly

The people with no work experience who are employed long after we there get paid more than what we do. We the old staff have to endure a lot of discrimination from our superiors because they think they better than us. They are unfair and treat us like imbisils.

Pros: nice working environment
Cons: extending working hours without informimg us and not getting aid properly for overtime

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Nice environment

It used to be nice working at Truworths, until new management took over and made it all about them. They changed everything and made working there unbearable. Truworths is not the Truworths it used to be..

Pros: fun environment
Cons: egoistic management, lack of leadership skills

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Good Experience Built

I enjoyed the challenge of always being busy. Relationships with my co-workers were absolutely amazing. I've gained so much experience with regards to work, how to deal with customers and under pressure. I enjoyed our year end functions most, the working environment wasn't that great with regards to moods, people would take frustration out on you for no reason at anytime, but that was learning curve for me on how to deal with people on different levels. Leave days is something they're very stingy with, its difficult to get a leave day. Also regarding what you eat, co-workers like looking into your lunchbox and comment on what you are eating which is very unprofessional as HR also does that. Other than that, my ex co-workers were amazing.

Pros: Department Lunch, Citations, Year End Party
Cons: Not professional

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Fast paced

Over worked and under paid Micromanaged, and not much growth opportunities. Undervalued and no compensation for extra responsibilities taken on. Five different direct managers in five years. Very little communication between team and no team work. Unhappy working environment.

Pros: Flexi hours
Cons: Undervalued

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