Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve at Tracker Connect.
I am currently a student in my final year of a BSc Computer Science and Mathematics, I have experience with Tracker Connect. I only worked for them part time during school holidays. I have experience in the Computer Engineering field with knowledge of Electronic Engineering, Java, C#,C++,C, Python, Assembler, Android etc. I am also Cisco certified with CCNA CCNP etc. I would like to enter into any position involving software development of any language or technologies I am competent in and would love to gain experience in any new technologies. During my time at Tracker Connect, I was coding in Python on the Intellij IDE working on various encryption algorithms for the company. I enjoy coding in Java and Android development, as well as hardware engineering.
Pros: Great company for growth
Cons: No cons as of yet
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Compliance
I perform a support based function in the form of compliance by ensuring sales consultants represent proper processes and procedures when rendering a service in the form of sales. I monitor the daily telephonic interaction with sales staff and customers to ensure that thete are no non adherence to company policies and regulations in the financial industry. I provide solutions to mitigate any form of financial risk to the company in the form of training and coaching. I also provide management with weekly and monthly performance reports for sales staff. I constantly improve working relationships with both internal and external stakeholders by keeping them abreast of any changes in policies and procedures.
Pros: Dealing with all levels of internal and external stakeholders
Cons: Buy in from internal stakeholders with process change
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Excellent learning curve
Excellent learning curve and a very busy environment, salary is good but I just need a new opportunity where I will be able to speed my wings good company to work for
Pros: Great place to gain experience
Cons: Long working hours
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I learned to always double check everything I do to avoid errors
As a mobile Tech my day always starts before leaving the house as I plan and go through my schedule for the day. Meeting different clients of different stature helps with dealing with all typesof chcharacters and developed a way of connecting with the clients at their own level. Being a mobile tech I mostly do my communication with peers mostly by telephone and email, I consider myself a self managed individual ad I'm fully responsible for every regarding my daily task. Most challenging aspect Is not having full or correct information to work with from my peers. Enjoy working on the most complex vehicle ever made.
Pros: I will be an valuable asset to the company
Cons: don't mind putting extra hours when needed
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I am passionate about worling in a customer service post as I enjoy communication with others. I can speak in almost 3 official souyh african languages. My day goes well when I get to speak to others as communication is my strong points
Pros: Communication, excel skills
Cons: Sometimes i take on too much and tend to tire myself out. But i do come around hence a break taken to calm and regroup afterwards
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Excellent learning curve
I have a healthy relationship with my co-workers. I have learnt project management, leadership skills and being influential to a bigger team. I have learnt to work independently and in a team. I have gained Persistence and resilience: able to demonstrate the required energy to achieve success, to persist with task at hand until it is accomplished and to bounce back in the face of obstacles. Quality management: able to do benchmarking and set standards, to implement systems and processes to ensure quality control, quality assurance and continuous improvement in order to meet customer requirements. I learnt to work well under pressure and excel. Customer service orientation: to demonstrate a concern for performing work of a high standard, to align service rendered with customer expectations, to develop solutions for customers’ concerns or problems, to value the customers’ inputs and maintain an open communication channel and to react appropriately to the needs of the customer.
Pros: Opportunities to lead and get involved with lots of projects
Cons: Not great opportunities to grow as people stay long in positions
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Learning
Calling clients offering value added products Dealing with queries internal and external Advising clients on tracker products Knowledge of tracker Tests to be written every month
Pros: com
Cons: lack of resources
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Flexible working hours
I have over 6 years of Call Centre experience. Communication, time management, presentation skills, working under ernomous pressure are all the skills that I have acquired. You'll find me to be a team player of note, smart working individual who is keen to learn and contribute.I will give full attention to my duties and responsibilities, apply myself with enthusiasm to all tasks, ensuring that I get the job done accurately and efficiently.
Pros: Great commission
Cons: Minimal Growth Opportunity
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Typical work day is quite busy, I was afforded the opportunity to work with my team 1.5 years ago.
Tracker has its on/awn culture, which can sometimes be both interesting and challenging. Good work environment, and facilitis and management team is always willing to share information.
Pros: opportunity to work on new projects
Cons: Limited development and growth oppotunities
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Tracker -really live for what their preach Taking back tomorrow
Excellent working experience. Team work the best. Enjoy my work it is my passion. Only challenge is the travelling from Pretoria to Cresta on a daily basis.
Pros: No oppertunity for promotion
Cons: no flexi time available
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