Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent Learning curve
I have learned a lot , i have always been in insurance industry , it is in deed a learning curve, tracking is exciting , that when i realized its not only about tracking , it is also about managing the driving , saving petrol its a whole lot. Managing 14 consultants Coaching Doing performance reviews Allocating Leads - providing tools Huddling every morning I love the fact that we put people's minds at ease. Dealing with people have been easy , but once you master that , i love working with people and my team is the most vibrant.
Pros: Learning everday
Cons: Lot of information and a broad industry
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Opportunity for growth and skills improvement
Responsible to Manage the following teams - Service Desk team -Telephony team -IT Procurement team -Network Monitoring team Responsibilities -Manage Service Level Agreement (SLA) within the business and with the Service Providers -Coordinate changes and Chair the Change Advisory Board ( Minimize service impact to the business) -Manage major incident through the incident management process, when receiving alerts on the monitoring tool. -Develop and Maintain Control Systems by enforcing standard operating procedures. -Responsible for the human resources management of the team. -Responsible for drafting of policies within the IT environment and enforce adherence. -Monthly reporting on systems Availability and of SLA targets -Facilitate monthly SLA meeting with Service providers and the business.
Pros: Great opportunity to learn and for growth
Cons: Long travelling distance to work
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Always pushing my self
A Typical day in Trackers logistic department is very fast past because of AB and SL rates that need to be maintain, So accuracy as well as speed are key in our positions not only for the rates that need to be maintained but also to get our customers services and installed before our competitors do, this does not happen on our own we need to have contacts with our branches and fitment centers and technicians in order to see who can assist. what I enjoy most is when the request from clients are not standard and they in remote arrears. I can pus myself
Pros: Great learning oppurtunity
Cons: no growth
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Informative environment
Supervisor for a very fast paced and demanding acquisitions department of 18 agents.On a daily basis a plan of action will be communicated by myself to the entire team and prioritizing the service level agreement to be metMy greatest lesson was having a contingency plan in case there were system or technical issues as we are expected to provide a sterling service and meet our set targets. I thoroughly enjoyed the incentive structures and Marathon projects in an effort to double the targets set and rewarding the participants.Interacting with walk in clients that might be irate and efficiently resolve and retain them within our client base.The most challenging was to always be decisive and assertive .There is a number of training sessions that are carried out monthly to keep staff updated on new procedures and events that may be scheduled for team building activities.
Pros: More learning opportunities for all individuals
Cons: Being on standby in case of emergencies
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Excellent
What i do at my current job on daily basis is to get new business / clients by doing calling corporate companies, ideally to sell them our products on a 3 years contract and reaching target. I've been with the company for over 4 years, the business has grown due to my input to the company. The relationship with my colleagues as great because we all have a common goal which is to reach our target and also celebrate ones achievement. I've learned so much from the company,I've grew as an individual and also strive to do best. What i like most is signing up a client with a lot of vehicles from 180 and above because i know it is an achievement for the division as whole
Pros: Promotions or a better opportunity
Cons: 8-5
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Learning curve
• Managed maintenance • Insurance and accident claims • Fleet management QV model • Management of suppliers • Management of the Shuttle • Driver Behaviour/ driver management • Vehicle maintenance management • National vehicle inspections • First auto management • Wesbank management • Licence renewals • De-fleeting
Pros: learning
Cons: office bound
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Excellent learning curve indeed
Tracker is got lots of great people working there, been an administrator and an allocator of work to the agent makes me more involved in everything like work will come I will give to an agent to load if is not clear I will need to go and clarity to them which means my patience my be always on point, if work from our external partner is not clear I need to call them and try to get clarify in a very claim meaner. Been an means management is constantly on you door because if work is behind they push you to push the co workers. I have learned to love to work with people understand that we don't work or learn the same. I enjoy working with people, helping clients and putting a smile on their face. What challenging is month end when partners need to close their month books we have to push twice as much try and get agents to finish that months work, getting calls from partners, agents and management is just pressure.
Pros: Great feeling after helping a customer
Cons: No growth
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Great learning opportunity
My typical day begins with face to face clients calls at dealerships and broker visits. Doing presentations on product offering to brokers. Inbetween attending to customer queries and providing quotations. In the afternoon I would be in the afternoon responding to emails and forward planning for marketing events. What I enjoy the most is actively engaging with my business partners in my allocated portfolio. Educating them on my product offering and doing presentations. I have learned alot in the insurance broking space regarding regulations and in the dealership space how second gross is vital for profitability especially in our current economic state. The most challenging aspect is educating the consumer that insurance , however not a tangible item is very important to have over and above luxury items.
Pros: Biggest Stolen vehicle recovery company in South Africa with a national footprint
Cons: Highly pressurised industry
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Pros: Working hours
Cons: people I work with
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Energetic • Determined • Strong communication • Flexile schedule • Safety oriented
have always been an energetic worker. Throughout my work history- this energy has shown itself in my upbeat attitude and ability to keep busy. Work has always been about more than a to-do list for me. I strive to take initiative to help on special projects and day-to-day tasks to ensure tasksed by my time management skills- so I work on top-priority jobs before searching for busywork. If I were to get this position- this energy- and everything that comes with it- would lead to brainstorming-vation and efficiency. I would bring a fierce- ambitious attitude. In the past my ambition has led me to take on roles of leadership when necessary. My last job saw a lot of turnover. I had only been with the companywas still one of the workers with the most experience. My supervisor was sick on the day of a big presentation. My coworkers and I were worried about who would take the lead. I willingly stepped in and presented what we had worked on.
Pros: Ambitious
Cons: Flexible, Long Hours
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