Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
Nonkululeko is a Self-motivated, responsible and ambitious professional with excellent communications skills at all levels, enjoys meeting challenges and seeing them through, remains good humoured and enthusiastic under pressure, skilled, organised and planning abilities, ability to identify customer requirements and maintain high levels of services, negotiation and sourcing skills
Pros: Great opportunity for promotion
Cons: normal working hours
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Field IT technician
Leads in my team, support and assist each other as team and also handle book stock. Managing sla's, setup eta's and make sure dont have repeat calls. Have learned to work on priority calls always make customers satisfied on my work
Pros: opportunity to learn more on different account manage and planning at Work and real life manage to work smart under pressure
Cons: work from 8 to 5
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Excellent working team and vibrant environment
Hardworking candidates, team oriented, fast learner. productive and deliver production on scheduled period. Prioritize and sacrifice personal hours to working duties.
Pros: Great opportunity in learning new techniques
Cons: Requires over time
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Fresh start for experience
day dday to day calls that i assist with range from software to hardware we i aim for first time resolves when it is needed we install warranty parts and manage bootstock to ensure we are covered i average 300km a day to customer sites thats part of my job we are strict on SLA and Call resolves as well as customer relations and understanding my co workers can be deployed in any situation and will be able to assist in any situation as can i we do branch revamps and installs and must be able to operate alone when needed
Pros: experience
Cons: driving 400km for stupid stuff like a usb adapter
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Excellent learning curve
I absolutely love my company. My co workers are wonderful. The big bosses are easy to talk to. I have moved 7 positions in 4 years and had great opportunities to learn
Pros: I grow very quickly and get allot of opportunities
Cons: Salary is low. Long working hours 24/7
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Stepping stone
Done done done .exposure to stripping and assembling of laptops desktops and printers ability to take your time with calls manage yourself . Run errands. Exposure to Microsoft suite installs and troubleshooting
Pros: Standby
Cons: Excessive driving
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Great working experience
I have been outsourced all these years to different companies which made me gain alot of different working experiences like Desktop technician, technical helpdesk , escalation management and a Duty Manager at MTN .
Pros: Great exposure
Cons: Long working hours
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Have a good base where I learnt for the bottom up
Managing all escalation/processes and procedure on all departments within the company. Stores / logistics/ workshop reapiars / Security and services devision.
Pros: Family type of bussiness
Cons: Feel like I need a new challange
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Expirance
working at TCM for a year and it has been a great year fun environment and good full of amazing people. The workload is just another one, sometime have to work till late, but then im one person that like working. The only thing that stresses me is there is no growth.
Pros: GATING A BASELINE,LEARN ALOT
Cons: WORKING SMALL HOURS
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Junior IT engineer application
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Pros: Great opportunity creator
Cons: Long working hours
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