Overall
Promotion
Salary
Work/life balance
Culture
Leadership
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Pros: .............................................................................................................
Cons: .............................................................................................................
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I have the quality and experience needed for this position due to my past records.
Good day, I humbly apply for this above position and I promise to dedicate all my professional knowledge and experience in order to active the required goals for your company. I will be glad to work for your company. Yours faithfully, Sandy
Pros: sales consultant/ customercare
Cons: 9hrs everyday
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Typical work
Ensuring that all escalated customer complaints/ disputes and cases received from various Ombudsman are understood and appropriately facilitated and resolved according to the Complaints Management and internal Dispute Resolution Process as well as the procedures/protocol laid down by the various Ombudsman, NCA and CPA. This includes minimising SBSA reputational and Financial risk in matters of disputes that reach the various Ombudsmen.
Pros: Challenging
Cons: demanding
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Extensive experience gained
Dear Sir/Madam I am writing this application as a response of the job which was advertised on the website of job placements. I am very happy to apply my resume and being the best candidate to fullfill this position. I have been working with the Standard Bank Group for the past nine years and have successfully handled bulk cash telling, filing,data capturing, customer service, problem solving,working under pressure and also the ability of providing assistance with reconciliation of accounts as well as providing assistance in various areas in the company when needed. I am a fast learner, paying high attention to detail and also at present a 1st year part-time student studying towards a degree in financial management. With all my skills combined highly motivation,it will be a honour for me to fill this position. I would welcome the opportunity to discuss about my detail information through a meeting. Thank you for your time and consideration in reveiwing my resume. Sincerely Kim McQuire
Pros: great opportunity to gain the essential experience to grow within the company
Cons: 24/7 operation
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Mentoring and Coaching
Mentoring and Coaching Full end to end Recruitment Pipelining Career Counselling Travelling to Africa to provide training - recruitment related
Pros: Respect
Cons: No room for growth
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Learning average
Able to reach the daily target,work as a team and able to assist other co-workers if possible.Incentives galore to motivates the staff.Shifts were the most challenging aspects due to transport at night but it was nice since you have to be multi skilled.
Pros: Promoted as Team leader
Cons: Average
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New Challenge
I am looking for a new Challenge. I have been working in the banking sphere for almost half of my life and require a slight change. I am ambitious. I have relationship banking experience on a face to face level with Executives and owners of businesses with a Company Turnover of up to 20Million per annum,responsible for Analysing company balance sheets, acquisition for new business,sales and service retention and many more functions related to bank requirements. It has been a privilege working for this big organisation. I have learnt and developed many skills, from this position including relationship building. The industries that I have come to identify and know is numerous and assisted me with life knowledge. I,am grateful,The colleagues within the industry are team players based on bank culture.It was great but no longer a challenge.
Pros: New Challenge and New People
Cons: Extremely long hours even weekends, working at home
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Typical Call Centre
Typical call centre environment I have built relationships with many people over the years due to my personality. I have achieved all my goals and left a footprint within my company which will last forever.
Pros: Relationships I have built and the culture
Cons: Not much room for growth in our area
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EXCELLENT LEARNING CURVE
I have 5 + years experience in Consulting and later 2+ years experience in Team Lead Position/ Project Manager position. I am currently on an upgrade of SAP CRM, mainly Sales, Marketing and ICM and Services. The implementation involves the mapping and configuration of CRM process to work and integrate with the Core Banking System at SBSA.
Pros: FLEXI TIME
Cons: LESS CHANCE FOR PROMOTION
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Reflections
A typical work day is busy and interactive. It is dynamic within its own right. Team work and colloboration is essential in this business. Everyday is a learning experience The most challenging part is to provide advice to suit the business needs and being compliant with the law and ethics.
Pros: Challenging
Cons: Long hours
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