Overall

Promotion

Salary

Work/life balance

Culture

Leadership

ignition Reviews

 

Well trained

working in a call centre is not easy, It needs someone who's always focused and has a positive attitude, because there is alot if pressure in a call centre, team leaders will always screem at you to meet daily target or weekly target its a very vibrant and energetic environment and has alot of challenges, but once you uses to the environment its so much fun. Ive learnt alot by working in a call centre and I would handle any pressure because U honestly feel that call centre has alot of pressure than any other job, Especially dealing with customers/ clients, because customers would swear at you but you still have to put a smile on your face and do what you came for. We do fight with our tean leaders but at the end of the day we realise they actually pushing us to become one of the best agents.

Pros: excellent communication skills
Cons: alot of pressure

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Excellent learning curve

A typical long your shift where you have to be target driven. Had a great experience working with my co-workers very friendly and sociable. I have become more confident working and speaking to the customer .I have gained more knowledge.

Pros: Great opportunity for promotion
Cons: Less pay

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TO THE CEOS OF CALL CENTERS

THE COMPANY IGNITION IS A GREAT CALL CENTER TO WORK FOR, THE OWNERS SEAN AND DON BERGSMA REALLY APPRECIATE THE PEOPLE THAT ACTUALLY MAKE THE SALES EIGHTER THEN PEOPLE THAT ARE IN OTHER AREAS OF THE COMPANY WHICH ALWAYS GET THE BENNIFITS AND RECOGNITION LIKE OTHER COMPANYS DO.I HAVE SEEN OTHER CALL CENTERS THAT MAKE THE AGENT WORK UNDER PRESSURE AND GET THE AGENT TO MAKE THE SALES AND THE AGENT WILL BE A REALLY TOP AGENT BUT ALL THE RECOGNITION AND PRAISES WILL GO TO THE MANAGEMENT AND CAMPAIGN MANAGERS THIS IS REALLY SAD IN THE CALL CENTER INDUSTRY BECAUSE THE MANAGERS AND CAMPAIGN MANAGERS REALLY GET PAID BIG MONEY.

Pros: YES
Cons: YOU HAVE TO BE SELF MOTIVATED AND NOT HAVE ANY FRIENDS IN THAT ENVIROMENT

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Call centre agent

Ignition Contact Centre, is guided by a strong, young and well organised management team who have helped influence the high performance and employee-focused culture found on the sales floors. "We believe in the importance of equipping and motivating our employees to operate effectively, and place the success of every employee in their own hands." Ignition Contact Centre is successful because of its support structures and collective abilities. As a group, Ignition believes that its employees are its biggest asset and are therefore valued, and ensure that they are supported and well looked after. When Ignition moves forward, so do they.

Pros: Great commission
Cons: Long hours

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Excellent learning curve,chatting to people,striving to do better

In all my working experienes I have learnt to have courage to cold call. Meeting and socialising. Assisting as manager if and when necessary. I well liked with my co workers. I assisted with training. If I needed to open or close business then I helped out. Events organizing. My main enjoyment was being socialable, meeting new people and loving the vibe of music.

Pros: There was opportunity to progress. Being sociable.
Cons: I worked long hours

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I enjoy working independently and as a team member.

I am interested in this position because I believe this position will be mutually beneficial. I offer over 6 years’ experience in the call center environment, customer service and business administration. In addition, I enjoy working independently and as a team member. I have experience working with a client diverse client base and manage my time efficiently. I believe I will prove to be a valuable asset to your existing team of professionals and add immediate contribution to your organization.

Pros: I enjoy working independently and as a team member. I have experience working with a client diverse client base and manage my time efficiently.
Cons: Long working hours

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Great Learning skills aquired

My greatest strength is my ability to sell. I am methodical and understand protocols. I am personable and able to get people to open up and commit when necessary. My ability to strategize and execute in a manner that exceeds expectation is exemplary.

Pros: money
Cons: hours

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Accumulation of knowledge

have Completed Samtrac certificate, SHE representative certificate, introduction to samtrac and HND in business management. SACPCMP Registered I have 3 years working experience as a safety officer, 2 years working experience in marketing and 1 year as an administrator. Along my career that is characterized by steady growth and success, I have acquired extensive knowledge, skills and abilities in the following sub-disciplines of the profession: Safety officer, Sales consultant, Administrator I am a young lady who is ambitious and always willing to learn more in advancing my knowledge. I strive to always be the best in what I do and strongly believe in hard work to achieve the best result. I can also work in a team and have acquired team leadership skills in my previous experiences. Dedicated in making it in life and believing in integrity.

Pros: Great learning curve
Cons: Long hours

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Excellent learning curve

Typical day at work except for the hours on alternate days. Most workers are always tired and sometimes negative torwards the job, although they have great communication skills and really friendly. The company taught me self reliance and hard working skills.

Pros: Great working space
Cons: Long working hours

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Great learning opportunity

My daily job is to speak to customers who are due for an upgrade, it can be voice or data upgrade. It is quit pressurizing due to high targets to be achieved daily. It requires a lot mental positivity, patience, dedication, drive as well as focus. I have a solid n professional relationship with my colleagues and managers. I have learnt a lot about communication skills and willingness. Being able to win customers trust over the telephone is a great communicational attribute. I enjoy getting payed invective and high commission for the work I have put in. I also enjoy seeing myself in the companies portal as one the best sales consultant.

Pros: Great opportunity for growth n development
Cons: Short breaks n long hours

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