Overall

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Culture

Leadership

Homechoice Reviews

 

Open to new ideas, new places, new opportunities plus greener pastures

I am a all rounder, helpful, client first, follow ups, cold calling, time management, have the energy the drive, the passion... In sales you need to be a peoples person, same applies with your co-workers, you need to treat them like friends and family because these are the people you'll spend most time with... Customer satisfaction is key, word of mouth works, build a relationship with the people you do business with and integrity... I enjoy traveling, seeing new places, faces and doing new things, advantages of sales is talking to different people daily... The most challenging thing about my job is over coming customer objectives, we need to be a step ahead of the customers...

Pros: Growth, greener pastures a learning curve
Cons: Difficulty waking up e.g going to bed at 2am waking up at 5am

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Fast learner, well mannered and well presented excellent time keeping

I am a people's person I love helping others, I always put in my utmost best and I'm extremely keen on time keeping I believe in presenting myself and and to always stay motivated I am a target driven person whom like to set goals for myself

Pros: any opportunity is always great cause I'm happy with anything that comes my way
Cons: I am a very easy person I don't believe in cons

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Hard worker, self motivated

What job entails, is to call customers whose account are in arrears, explain to them the importance of paying the account, have good relationship with them by listening pay attebyion to details and give them the best customer service which is important to customers, and hence we focused on bedding and blankets, clothes, household things if the customer is not happy we also explain what process she he must go through.

Pros: Opportunity for growth
Cons: Lunchtime is short

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Telephonic skills

great opportunity in terms of telephonic skills,chasing targets meets deadlines everyday.i enjoy working as a team and learning from another.working in fast pace area in terms of time management and meeting deadlines.

Pros: great opportunity in sales skills
Cons: long working hours

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Hardwork

Am a hard working person and I would like to work with people that like to give ideas. I can work without supervision and make sure my duties are done before I can knock off as everyday I like to do new things not to carry over my previous job. Am currently working at Homechoice as a showroom sales consultant and am a dedicated person always meet my weekly target and Monthly target.

Pros: Great opportunity
Cons: 08h00-18h00

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Growing industry

My typical work day is to start off with our daily security check which include: firewall traffic, Data leakage (DLP) and following up with my junior staff member if he has anything that we need to raised to Senior Manager from a risk perspective. Great relationship with co-work play hard and work hard. Information and cyber security is becoming an critical risk to business and is continuously changing. Information security is growing industry and there is still a lot to learn. Convincing Senior Management the return on investment (ROI) on implementing adequate security principals and processes.

Pros: Flexibility to learn
Cons: Limited career growth

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Excellent

Coaching and Training for new staff, Fraud Analysis, 2IC in my team, assisting with the imports and exports of the various products sold online, assisting customers with opening of accounts, statements, refunds, exchanges orders, Collating stats on a daily basis and presenting to senior management. Managing staff attendance and time management. Implementing policies and procedures. Auditing calls. Handling clients on a more senior level and dealing with escalated complaints. Chairing and initiating disciplinary hearings.

Pros: people are great
Cons: weekends was too much

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Ability to train new recruits. Identifying and closing of gaps within processes

It is a typical work day where agents come to work and perform their daily tasks. I have had an opportunity to explore my knowledge base and being involved with new projects. These excite me as it challenges my capabilities. The staff is amazing to work with as we have a team dynamic

Pros: Great working hours
Cons: Little growth opportunities

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Homechoice is a very big company,bt i would like to work for a company that will allow me to grow

Homechoice is great company to work for,my relationship with my co-workers is excellent,and what i enjoyed working there is when we are given a time off.the most challenging was to convince same customers everyday while they still have other debts on another departments.

Pros: so far i have not offered any opportunity
Cons: the hours were not bad

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Steep learning curve

Massive work load Great leadership Poor managers mostly Very manual work, no systems, no planning tool. Overloaded workforce; work not evenly distributed. Some work contracted hours, others spend twelve hour shifts.

Pros: Seemingly great opportunity
Cons: Long hours

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