Overall
Promotion
Salary
Work/life balance
Culture
Leadership
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I have Matric, RE5 and Call centre and Secretarial Certificate. I have 5-8 years insurance experience and in motor and non motor, personal lines and commercial lines.
Pros: yes
Cons: yes
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Its important stay professional and allow nepitism to control your position
i have enjoyed working for Digicall, its a very relaxed environment - the work itself is very stressful, but because of the type of environment it makes it easy to cope with your daily tasks and pressure that is on you. my colleagues are very pleasant, It can be a major challenge to work in multicultural environment where our clients' organizations have values, beliefs and certain conventions that are distinctly different from ours ... An organization's culture is driven by the values throughout our organization in my years of working for this company - company has always had incentive parties for the team- and that also motivated the team to push hard or work hard
Pros: no promotion opportunities
Cons: 8-5 not to long hours
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Excellent learner
I get to work on time to have a nice fresh start to the day, Monitor employees time keeping in the morning. Check who is late and who is absent if no notification is received. Start the day with sending stats from the day before. Sort out emails and queries. I enjoy sorting out queries. the most challenging aspect sometimes is trying to keep everybody satisfied which will never happen and at the same time trying to keep everybody motivated.
Pros: better opportunities to grow just not as an individuals but also in my career
Cons: long working hours
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Yes
Very nice place to work at just the salary very nice place to work at anbhbut not much opportunities in the place I would love to go back if they just pay a little more working environment is perfect and people are friendly eeds to increasevace
Pros: They is not much of opportunity at this place to move
Cons: The working hours are fine
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Customer Experience Liaison duties
I handle written complaints and provide Incident reports to Corporate clients. Interact with other business units and highlight training needs to department Managers to identify training needs of staff members. Educate team members on products and procedures to provide accurate reports. Social Media and Corporate investigations can be challenging to eliminate brand damage and restore confidence in clients.
Pros: My reputation as an employee speaks volumes ie.Performance management and remuneration thereof
Cons: Not much growth within the company
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Excellent Communicator, Business Minded, Quick to make decisions
Its challenging , Fun, we learn how to deal with different kinds of people , and know how to handle all kinds of human beings , We talk about our different experiences and share how we dealt with them , do outing to get to know each other more . Support each other and still work hard .
Pros: Learn a lot, Great Management Team
Cons: Dealing with over 500 Products
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Good
i'm a hard worker,responsible,keen to learn more related to my job and i'm very friendly when it comes to everybody that i work with,i like asking question where i don't understand so that i do accurate job,i like to share my ideas with the my supervisor to make our work place more interesting.as i work for different clients and we face difficult to deal with but as i customer service agent i need to make sure that our customers are always happy regardless.
Pros: good
Cons: 12 hours
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Excellent learning expiriance
it has been a nice experience working for the company however the salary cant meet my needs. they friendly and well mannered. pay attention to personal life but not to financial situations
Pros: great management skills
Cons: salary adjustments
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HARDWORKER
i have grew so much into this industry, i have learnt so much as well. i enjoy corresponding with my clients, my job is challenging and i always receive compliments.
Pros: learning something new each day
Cons: deadlines
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Excellent learning curve
24 HR CALL CENTRE, dealing with home and road side asistance, for both standard bank, nedbank and glasfit fit clients. also Holland and Ctrack clients.
Pros: great opportunity for promotion
Cons: long working hours
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