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Cell C Reviews

 

I learned how to deal with different kind of customers

I believe in team work it makes things easier in the company,you learn new things everyday,you also get to know what are your clients wants. What i learned is how to deal with customers who are angry,in that way u learn how to solve a problem without calling a manager. Be creative Be a problem solver Think fast Give correct information

Pros: Seniour consultant and administative
Cons: Yes i believe in finishing a job

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You get to speak to a lot of different individuals and that broadens one's mind

MY TYPICAL DAY AT WORK is a day is when one gets incoming calls but there is no queue on the lines and we get to bond as colleagues by having small meeting and talking about problems we are experiencing when dealing with certain customer queries MY RELATIONSHIP WITH MY CO-WORKERS: I would say it’s a very natural relationship as we all respect one another and we help each other with almost everything it’s like having a family away from home hence making one look forward to going to workWHAT HAVE I LEARNT: I’ve learnt that I can be all that I want to be and make use of all the thing I don’t like to better myself for a better life, better tomorrow and a better me WHAT DO I ENJOY THE MOST: Having helped someone who had a serious problem and they appreciate that just takes my breath away.THE MOST CHALLENGING ASPECTS OF THE JOB: Working late shifts is challenging as I have a 1 year old son at home whom I never get to see sometimes due to late shifts

Pros: We get free airtime as a benefit
Cons: Late shifts

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Excellent learning curve

I worked for Cell C. I was a sales agent for months. I enjoyed working with co workers because there was nothing much I had to do with them, but do my own work. At cell c I was selling cellphones over the phone to existing and non existing cell c customers. Selling anything over the phone is never easy, sales people work extra hard to identify certain things when they are having conversations with their clients so they can use those things to build trust. That is what I enjoyed most sometimes you get to make relationships with them but still make sure you get what is needed of you regardless of the situation they are giving to you. Hard. The hardest thing in sales is meeting targets. My target daily was 8 sales. Meeting the target is never easy but sometimes it just feels like a walk in a park but sometimes you will go home with just 4 sales. but what matters is how you get up and start the following day.

Pros: Selling to customers telephoncally
Cons: long hours and working on weekends

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Excellent problem solving skills

I am very passionate about people and my work experience has been mainly focusing on customer service. I am able to handle different types of customers including the most angry clients . I work well in a team even though i do not need supervision all the time.

Pros: Great opportunity for growth
Cons: New challenges

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I have developed a great customer experience throughout the years in customer service

I have been enjoying to work for the current employer I assist clients with their day to day queries and loading/activation of services at request I have learnt that a customer is as important as my month's salary. I enjoy being able to be of help to my customers and colleagues as second in charge Challenges i have come across are difficult clients but never a problem but a learning opportunity and more product knowledge for me

Pros: great opportunities for promotion
Cons: working late night shifts

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Good Company to work for and learned a lot.

A typical work day is from 07:00 to 19:30. Have a very good working relationship with my co-workers. Customer Service. Leasing with Customers Having to deal with Dogs everyday. lol

Pros: Great job and we making money
Cons: It's a temporary job.

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I learned how to work with people

I would go to work everyday always on time never late and I would take calls but I only dealt with people that had contracts with cell c md I would assit them with their bills and also to make sure their information on the system was correct..it has thought me how to communicate with people and how to deal with difficult customers the most challenging thing at work use to be that every month end we would que nd tske over 200 calls it was very stressfull but I always reach my target

Pros: Grow in the company and be a team leader
Cons: 9 hours nd overtime

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I learned how to work with people

I was working in an inbound call center whereby I dealt with people that had contract with cell c so I would send them their bills for the month and also update infromation on the system ..It has thought me alot also on how to work with people and communication was very important and whatever I do I give it my best

Pros: Grow in the company and be a team leader
Cons: 9 hours nd overtime

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How to communicate with people

I was a inbound call center agent that dealt with people that have contracts with cellc and I would send them their bills for the month and also update information on the system..It has really thought me alot on how to communicate with people nd also difficult customers and I am very determined in what I do I give it my all and make sure the customer is happy at all times

Pros: Grow in the company and be a team leader
Cons: 9 hours nd overtime

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Add value to the company and excell

I am writing to express my interest for the position I have 4 years of experience in sales environment. I believe I can bring a solid foundation of experience, leadership skills, and professional integrity to this role In my most recent positions as a sales consultant. I have developed and maintained a consistent track record of achieving organizational and individual goals, such as monthly targets I have particular expertise in sales and always strive to maintain a positive relationship with my team and co-workers and to do my best work under tight deadlines and pressure. I would welcome the opportunity to meet with you to learn more about this opportunity and discuss how my skills and experience can contribute positively to your team. Thank you for your time and consideration. 

Pros: opportunity to grow in the company
Cons: long workng hours

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