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Careworks Reviews

 

On bound call center/sales Agent/Consultant

I love working in a place where there is color and fast environment. Call center vibe, people always on calls making Sales, the vavavoom in the call center, people who are more alive and hungry for money!

Pros: Team Leader
Cons: Overtime and normal shifts

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Changing people's lives.

The hours change anytime and anytime you can be called to return to office and sort out immediate staff needed for a group leaving. Or make last minute accommodation bookings/car bookings. I relate very well with people i work with. I enjoy an enviroment that changes now and then because you are alert at all times. Challenge is something that i tackle most times.

Pros: I take initiative when necessary and volunteer whenever i can assist.
Cons: Last minute changes

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Excellent work experience

A typical day in the office is to monitor the data we get in to make sure it balances with the totals given to us that were tested for HIV in the field. We then correspond our results to the relevant regions submitting data and request any missing data. Data Capture information coming in from the field. I have a good relationship with my team members and staff across the company. I have learnt quite a bit coming from a call center background i did not have much knowledge for data monitoring and gained experience in that. The most challenging aspects of the job is that we are under staffed in our department and have to do maybe 2-3 peoples job at a time. We almost always have a backlog and have to play catch up. Communication isn't always great from management.

Pros: The people
Cons: always behind with work

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Learning curve for me. Very new to the industry but I've learnt so much

Fast paced environment with good culture and environment that is conducive to anyone. Only challenging aspect of the job is the fact that, there funding structure is not fixed and that makes it difficult for the organisation to function

Pros: the company is small and still growing
Cons: long hours during pick season

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