Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Bytes Technology Group Reviews

 

Great with direct client relations

January 2011 I moved over to IT and started with Bytes connect, Bytes Technology Group. Started as a Helpdesk Engineer and got promoted to a Desktop Engineer. I worked on site at G4S Head Office in Hatfield until August 2012 supporting over 2000 users. From there moved to different sites in IT Support

Pros: Was a great learning opportunity
Cons: No space for growth

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Excellent working chance

Good learning curve, excellent working chance but long hours and sometimes no weekend off and the company does not close during easter and festive holidays

Pros: Learning curve
Cons: No weekend off

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Excellent learning curve

I work 8 hours a day and I am in good relationship with my colleagues as we enjoy working together. I have learn the skill of working as as team,interpersonal skills, decision making skills and analytical an problem solving skill. I have learn how to patch points,network connections,points fixing, and the installation of IP phones. I enjoy all the work I do as part of experience and learning curve.

Pros: Hard working will determine my abilities for oppotunities
Cons: I do not have problem in working over time

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Technical support

working at G4S is a very good experience . There is a lot of duties to do. Like logging calls for technicians to go and fix the device . I also assist clients with they payments if they did not get paid out. I learned how to deal with angry clients and how to not loose my temper during this process . i also learned how to work with different types of colleagues with different types of emotions and opinions.

Pros: the company has a lot of career opportunities for up cumming learners
Cons: the company has a lot of different shifts which are 6am-3pm/ 10am-7pm/8am-5pm/1pm-10pm.

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Experienced

I understood what working under pressure is and the most precious lesson was to learn currently what it takes to work for an organisation that is always a leader in its field

Pros: Never short of work
Cons: No promotion's

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Good working and learning

Good company Providing skills to people Good training skills Have a vission Going ectra mile to assist people Have a good technical skills Good working conditions We train people about jobs skills We give skills to the peoplw We deliever good service to the people We

Pros: Great job for people
Cons: Good working hours

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Excellent learning curve

The environment of the company is great because you get to have an interaction with the Top leadership of the company .There is a pool table to unwind with regards to easing off after a long day of hard work .

Pros: Lots of opportunity for growth
Cons: There are long hours

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Being exposed to the IT field for the first time was a wonderful learning experiance

There's alot of pressure which I feel is good to learn and there's always assistance if you dont understand anything, so that you can perform to your best

Pros: Great place to grow
Cons: Need experience

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Pros: ...
Cons: ...

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Good foundation

- A typical work day Management and Maintenance of the Applications and ensuring low or no system outages. - Your relationship with co-workers I have a good working relationship with my colleagues and I believe that we have developed a strong foundation where we can assist each other beyond responsibilities to achieve the objectives of the day. - What you have learnt I have learned to humble myself especially when dealing with clients, kindness goes a long way. - What you enjoy most Investigating a customer or system related issues and being able to determine the root cause as well as propose possible solutions for the issues - The most challenging aspects of the job Working rotational shifts.

Pros: Good opportunity to learn new technologies
Cons: Unfavourable shifts

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