Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Self taught and always empower my team.
I've been with Afrihost for 8 years and have grown in every area of the business. I taught myself everything I know and always believe that you can always learn new things if you just apply yourself. I have also trained several staff reagrding what they require to be a support agent at Afrihost and also provided them with several advanced training as well. The Afrihost culture, which we try very hard to keep, is to be family to each other and make the best of every situation. I have a great relationship with all staff and they count on me for personal or work related issue's. My most challenging thing at Afrihost, is not being able to make a crucial decision for my department and never having higher management back you up. I have won several awards as a Manager, Supervisor and best support in the company.
Pros: Great benefits and people
Cons: No communication and no proper HR
Was this review helpful? 
+0 
-0
Excellent learning Curve, Managerial skills, IT Support, Team Leader
If one of my employees were having a bad day I would take them for a game of pool or table tennis and talk to them. I learnt many things during my time there. How to stick at something for four years and get good at it. Being a manger taught me that no matter what decision is made, someone is not going to be happy. The more a team feels like a team, the better they perform. Everyone's opinion matters, but at the end of the day our clients need assistance and we must provide it to the best of our ability. The most challenging part of my job at first, was dealing with our server admin department. I networked within the department and made many good friends. This later assisted me in getting the work my team or I requested done efficiently and without many problems. When there were problems, I addressed them swiftly and calmly and got the issue/s resolved.
Pros: Moved up to a managerial role, free lunch, coffee and tea, table tennis, gym, games room.
Cons: The company did not pay well enough. No medical aid. working night shift. Not enough opportunity for growth.
Was this review helpful? +0 -0
Excellent learning curve
My name is Lungelwa Lupindo , I completed diploma in information technology in network management at IIE Rosebank College. I also have completed a higher certificate in information technology in support services at IIE Rosebank College. I am writing this letter to apply for fleet control position I saw an open call for this position on the internet.I am very familiar with the work of hosting,fibre activation, adsl as well as telecommunications. since I worked at Afrihost as a client service where I was a trained to deal with connectivity issues and hosting queries and worked in different departments. I was also exposed in warehouse administration where we were dealing with more of router configuration and mobile configuration. am flexible and fast to pick up new skills. I perceive this employment opportunity as a significant advancement in my career. I have good references and I would be pleased to get a call for an interview. I believe I can fit easily into your team.
Pros: Over time
Cons: Long working hours
Was this review helpful? +0 -0
Skilled and willing to learn
Skills • Effective writing and communication skills. • Knowledge of Microsoft Office-Excel, PowerPoint, Microsoft Word, fluent in English basic understanding of Afrikaans. • Basic understanding of Fundamental Principles of Basic Accounting, Financial Banking & Insurance Concepts and Financial Legislative Requirements. • Enthusiastic and dedicated, Great communication skills, Experience in IT support, interpersonal skills and experience in ADSL, IIS, Apache Web Server, PHP, HTML, ASP, ASP.Net • Basic knowledge and understanding in information technology, website creation and design. Successfully acquired accreditation as a Personal financial advisor. • Accredited with OLD MUTUAL PFA to provide Life, disability and trauma benefits; Retirement Annuity, long term investments, wills and Estate planning. • Great sales and customer service skills
Pros: Great learning and growth opportunity
Cons: Patience
Was this review helpful? +0 -0
Experience is what matters.
Typically as a support agent, you come in on your shift and handle support queries from Clients Be it Web hosting queries, Mail server issues, connectivity issues or any network related issues that clients might call in, email in, send a chat request for or walk into the office for. I have learnt a lot at the company since before starting i had no idea how the Internet works, today i know all the layers of an OSI model. Although a bit of training is provided, to keep up, sell learning is important as technologies develop, businesses develop too. From what i learnt, i was able to branch out and learn more about the Networking Fundations, properties, tools and security. The company tries to promote a family kind of business environment, although everyone gets along pretty well at the company, there are some racial tensions. Besides all that, the facilities of the company are to die for, there's a gym, a gaming area, an 8 ball pool area and free beer every Friday and they have the best coffee.
Pros: Free breakfast and lunch, free connectivity, free gym
Cons: Low salaries, long hours, no growth
Was this review helpful? +0 -0
Computer Literacy Packages Microsoft Office Word, Excel, PowerPoint, Outlook, Internet explorer
-A typical day at work for me is, I’d deal with phone calls and emails resolving; ADSL, Fixed Lte, mobile, Fibre (connectivity) and Hosting queries. -I have a pretty much close knit and very fun working relationship with my co-workers, we’re honest and respectful towards each other. -I’ve learnt about hosting, how Domain management works, and it’s life cycle phases. -I enjoy solving hosting queries at most. -The most challenging aspect is assisting an unhappy client, or one who does not corporate with me.
Pros: -Great Opportunity to move around different departments
Cons: -Underpaid
Was this review helpful? +0 -0
A typical work day
To work at Afrihost is good and challenging thing to do reason being that we learn about new products almost every week and you must be able to adapt. It is sometimes quite challenging but at the end of the you will be able to understand and learn new things. The relationship with coworkers is amazing because everyone is friendly and helpful. i have learnt to be able to work on your own without needing any assistance. What I enjoy the most is the work environment.
Pros: great for building up your cv
Cons: less room from growth
Was this review helpful? +0 -0
Great learning opportunities and personal growth.
One of the challenges with inbound calls are the high rates of calls and high demand of customer satisfaction; however understanding the clients needs is the base of getting any problem resolved and having a happy client.
Pros: Having to learn insightful information without having to pay a tutor.
Cons: Shifts depends on team performances. The team that has lower results may work night shift or even on weekends.
Was this review helpful? +0 -0
Designing sales and lead generation strategies.
I spend my days working on sales and lead generation strategies for the business. I have managed small and medium sized teams, and I have always supported and mentored my co-workers towards pI spend my days working on sales and lead generation strategies for the business. I have managed small and medium sized teams, and I have always supported and mentored my co-workers towards pursuing their careers.pursuing their careers.
Pros: Freedom to work on projects
Cons: Limited access to marketing technology and skills within the company to implement all my ideas.
Was this review helpful? +0 -0
Maintaining existing projects. Comm. with team on slack. I enjoy translating designs into code.
Typical involves updating/ maintaining existing web projects. Communication with team on slack. I've learnt quite a great deal in a short space of time. I've worked on 5 large projects one of the latest I was lead frontend. I enjoy building webpages/ websites from scratch, translating designs from a psd or sketch file into a interactive bodies of work and delivering within provided timelines. t
Pros: Free employee choice of internet connections e.g LTE, Fibre, VoIP, medical aid, pension fund
Cons: Not enough work throughout the course of the year for Juniors, low Junior salary for someone with my experience, knowledge and perserverance
Was this review helpful? +0 -0
© Copyright 2024 Zigo.co.za All Rights Reserved.
