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Telesure Investment Holdings Reviews

 

Telesure CRC environment

wing tomer queries regarding legal and outlierCall filled day dealing with customer queries regarding legal recoveries and outlier calls for claims and such. Send out LODs to third partys and following up via calls and emails and drafting arguments. I enjoy the limited research I get to do and investigations in MVA m. atters calls for claims and such. Send out LODs to third partys and following up via calls and emails and drafting arguments. I enjoy the limited research I get to do and investigations in MVA matters regarding legal recoveries and outlier calls for claims and such. Send out LODs to third partys and following up via calls and emails and drafting arguments. I enjoy the limited research I get to do and investigations in MVA matters

Pros: no strict dress code
Cons: Long working hours and no potential for growth

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The job has become so relentless

The job has become so relentless, you now have a salary cut with more work load. We do claims captures, claims follow ups, sales and all customer queries. We have targets to reach while doing everyone else's work. The management team do not think and put the consultants at heart all the do is lay out The job has become so relentless, you now have a salary cut with more work load. We do claims captures, claims follow ups, sales and all customer queries. We have targets to reach while doing everyone else's work. The management team do not think and put the consultants at heart all the do is lay out orders from higher management. The job has become so relentless, you now have a salary cut with more work load. We do claims captures, claims follow ups, sales and all customer queries. We have targets to reach while doing everyone else's work. The management team do not think and put the consultants at heart all the do is lay out orders from higher management. from higher management.

Pros: A salary every month
Cons: Terrible working conditions

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Great learning opportunity

Coming into work is always a joy. meeting up with people on the way and greeting them to hear how their weekend was or what they're looking forward to in the new week. Being on time is a must as being one minute late could result in a client lost. I love the working environment. As long as the work is done and the clients are assisted in a timeously and courteous manner, everyone is happy. I have learned various aspects of the business including insurance, customer care, how the projects are run individually and also have been able to interact with many external clients and found out how they tie in with the business.

Pros: Great opportunities and endless support
Cons: Management

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Great job

A typical day at work would be taking inbound calls to help customers A typical day at work would be taking inbound calls to help customers with their policies, there’s also admin work where you need to case manage a policy and follow up with customers. I their policies, there’s also admin work where you need to case manage a policy and follow up with customers. I

Pros: Great salary
Cons: Nightshift

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Great to learn how to work with people and their different situations.

I enjoyed working at the the company, the fact that I was always amongst people. I had a wonderful relationship with my co-workers. I learned a lot about customer service on a daily basis. I enjoyed interacting with different people. The most challenging aspect of my job was getting customers to calm down over the phone but I have that calming effect on the customers and I enjoyed the challenge.

Pros: Great opportunity for promotion
Cons: Long hours

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Good work life balance

Work/life balance is good but management doesn't always recognize your worth. Not great it you're looking to grow in the IT industry Older folk enjoy it more

Pros: A lot of benefits
Cons: Technology stack is old

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Hard working and persistent

Iam very keen on growing financially as well as intellectually. Telesure has given me the platform to grow in the call center environment by giving me experience. And teaching the skills skills of interact with clients and so on. I will forever be greatful for that, that I have gained so knowledge from them.

Pros: Culture n people as well as the companies vision
Cons: Growth

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N/A

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Pros: Great working environment
Cons: No growth opportunity

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Great Company

Great company to work for, excellent benefits and wellness initiatives. There is a lot of opportunity for learning and building experience. The negative is, with working from home, you work longer hours and it tends to take over your personal time. Taking on additional responsibility is encouraged but without an increase in salary.

Pros: Lots of opportunities for learning, flexible work arrangements, excellent wellbeing initiatives.
Cons: Long working hours, no work-life balance

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Great learning opportunity

I only joined the company in this role in May 2019, but I have learned a lot. I have especially learned that I want to be in a brand management role again. I enjoy working on a brand's strategy in its entirety.

Pros: Great learning opportunity
Cons: Lack of processes

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