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Sanlam Head Office Reviews

 

Excellent work environment

The employees here are amazing, they are always willing to help each other. There is never too much drama that it becomes impossible to work. I enjoy the fact that i am left to do my own thing most of the time as long as i follow the methodology of the department is performing my work as well as doing my work according to the required standards and quality.

Pros: great team communication
Cons: few opportunities for promotions

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Developed excellent client centricity

223 2August 02178 March 2013 To who'm iit may concern Re: Application for AdminDC Clerk all Centre Supervisor Position I was previously employed at Sanlamam currently working at the Life Style Direct Group as a general enquiries agent Head Office as a Client Care Representative: Intermediate. . As an Intermediate maintenance consultant general enquiries agent I was am required to perform a diverse number of tasks ranging from providing up to datetraining new agents, capturing data, sending out notifications, providing, retrieving, and submitting relevant documents pertaining to my current job description and attend to queries.

Pros: I was promoted to intermediate skill level in February 2017
Cons: Was always willing and available to work overtime

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Opportunities for growth

The company that I work for is a good company with different departments where one could fit in, however being a client care Representative is quite a challenge to escalate to other departments. At times it feels like it's impossible to be recognized in other areas of the business.

Pros: Being promoted to other skillset but still within the CCC
Cons: Potential for growth seems impossible for CCC

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Excellent learning opportunity

..A typical day at work would be a day of interacting with users on a daily basis , interacting with colleagues as well as establish a relationship with them. I have learnt hoe to control myself in difficult situations. The most challenging part

Pros: Great opportunity for customer service experience
Cons: No cons

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