Overall

Promotion

Salary

Work/life balance

Culture

Leadership

RCS Group Reviews

 

My working experience was gained from RCS

RCS is more like a family type of company, most of the employees know each other by greeting in the mornings or from the chill area. The culture at RCS is very young and vibrant, everyone knows everyone. I really enjoy working and interacting with my agents as well as my colleagues. I have learnt to be a leader and take be led and follow direction to where I would like to be. There are a lot of challenges were communication is concerned, however managing people's expectations and change management is always under control eventually.

Pros: Growth
Cons: Trading hours

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Consistent and quick learner

I have worked with great people who saw me as their motivator, I always assisted them when they need technical assistance and the company didn't recognize my work and our agency also paid us short sometimes and it would go uninvestigated as to what happened and that is what made want to leave the company, other than that I enjoyed working there the work environment was friendly and clean it was a place meant for business

Pros: Being a Managing director of call centre
Cons: Lots of workload

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Working at rcs is a good place to start at you learn alot there's a lot of growt

I learnt alot the growth is limited to certain individuals. Salary is not enough you don't spend enough time with family what I enjoy the most is my friends I met at rcs

Pros: Great opportunities
Cons: Long working hours low salary

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Excellent customer service

I have a good relationship with my colleagues. The working environment is friendly. I learnt a lot on how to introduce new products to customers. The most thing I enjoy is solving customers complaints

Pros: Great opportunity for promoting
Cons: Flexible working hours

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No growth at all

I enjoy working at rcs although growth us limited. I have learnt to solve fraud wrong card queries Typical working day is when all the work is up to date I have learnt that i cannot be too comfortable doing my job or i will make too much mistakes

Pros: Great company for experience and learnibg
Cons: Limited growth

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New ideas

I studied Mathematical statistics at University of the South Africa. Where I am currently working I use mostly SAS an SQL to analyses date. I am currently working as a Risk analyst - Fraud analytical support.

Pros: Growth opportunities
Cons: Communication

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Not much of commission

U never made permanent Racism and unfairly judgments Team or manager steals from your salary No warnings only dismissed. No raise. There is absolutely nothing that I've learnt beside stealing workers wages. You even tend to lose your proffessionality.

Pros: No growth
Cons: No off day

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