Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Liberty Life Reviews

 

Batter Career Exposure

Working at Liberty has been such a pleasant journey mainly because of the culture with the Organisation. My work is a shift based with one week working from 06am to 02pm and the following week working from 02pm to 10pm and lastly working from 10pm to 06am. We get a one week off. I have a very good working relationship with my colleagues and also with my Manager. I have learned a lot in the past 7 years working at Liberty particularly from IT operations side, when I arrived at Liberty, I was only skilled with Mainframe operations and now, including Mainframe, I also have learned more Systems. The most challenging aspect of my job is working shift and the evolving of the IT industry which comes with having to keep up to date with all the new systems.

Pros: Great Learning Opportunity
Cons: Shift work

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I got exposed to the insurance industry and also learned a lot about investments

The job is very challenging. You get to meet a lot of individuals, and share light on how life covers and other liberty products can be beneficial to them. Very informative in terms of being exposed on wills and trust

Pros: Having flexible hours
Cons: No cons of working long hours. As that gives you time to update your work

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Great journey of experience

Working for liberty has been amazing. Being exposed to financial services has helped me to come out of my comfort zone. It has boosted my self esteem as well. I have learned Policy information Disbursements Capturing New Business Customer Service Process Servicing Requests Interactions with other Departments Relationship Management Attend to telephonic enquiries

Pros: Ensiring that clients are satisfied
Cons: Long hours

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Learning is a good thing, one need to embrace the opportunity and challenge.

I am a team player, I enjoy contributing in the life of other people as well as what they can as well add into mine. my daily activity involve Supporting the call centre, with liberty software. Document processes and lease with vendors for our software release.

Pros: Yes, growing up is a good thing in life
Cons: yes,

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Picture of how a day looks like

As a banker compiling credit minutes for application/review of credit facilities, compliance matters, client visits, client acquisitions, transactional banking, cash investments, secured and unsecured lending, share based lending and so on. Enabling self help via e-channel/s banking for clients, management of online banking security limits and co-authorising increases. Cold calling and securing new client appointments, negotiations with the credit committee, customer relationship management calls, feedback to clients and so on. Learnt to be task and people oriented. Enjoying solutions provides to clients and progress in skill and revenue of team. Uniqueness of people could be challenging at times.

Pros: Customer satisfaction and business generation
Cons: Sustainability in view of capacity

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Excellent learning curve

The job has a level of flexibility, which allows for personal life not to interfere with my daily output. It allows for independent thinking and one to be open minded. I have learnt even though people are from the same background they might not think the same way. people are individuals will different needs. The most challenging part is when the parties involved who do not want to see reason.

Pros: Job flexibility
Cons: slim chances for promotion

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Team work

I have a close relationship with my colleagues as majority of their queries has to come through me, and I am a peoples person. We all work well in a team and respect each other. I have learnt that you need to have patience as you deal with difficult clients on a daily basis. The best part of my job is arranging various functions and travelling arrangements for when we award our Financial advisors for work well done. The most challenging aspect of my job is keeping irate clients happy.

Pros: You learn something new everyday
Cons: Difficult clients

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Sense of belonging

Fantastic company to work. People are definitely their competitive edge. You are a person before you are an employee. The well being of employees is always top of mind.

Pros: Sense of belonging
Cons: Nepotism and Favouritism

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Good learning curve

Its a all day tryping job,, all day on the phone looking for clients and booking them for the FA. I had enough time to work and i was looked after on lunch.

Pros: good opportunity for learning
Cons: long working hours

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Excellent Learning career

To work for an insurance industry is very challenging and exciting at the very same time. When you have worked for the day you can feel that in your body. My colleagues are very good and encouraging people and at the very same time you get different characters of people that you must accommodate. I have learnt on how to interact with people from different backgrounds. I enjoy working with people because that makes me to study different cultures and backgrounds. The challenging part of the job is when you must get people to buy the product that you are selling because some they become negative and rude when approach them.

Pros: Great opportunity for communication skills
Cons: To get people for some to earn a salary

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