Overall

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Salary

Work/life balance

Culture

Leadership

Lexisnexis Reviews

 

·Provide exceptional contributions to customer service for all customers.

I am interested to work in the Occupational Hygiene field, and I believe that my experience and education will make me a competitive candidate for this related field. The key strengths that I possess for success in this position include, but are not limited to, the following: ·Provide exceptional contributions to customer service for all customers. ·Strive for continued excellence. ·Strong communication skills. ·I am a self-starter. ·Eager to learn new things. You will find me to be well-spoken, energetic, confident, and personable, the type of person on whom your customers will rely. I also have a wide breadth of experience of the type that gives you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met

Pros: Growth in terms of experience in different working environments (Mines, Fuel Industries, Gas and Automotive industries)
Cons: No work pattern

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Quality and accuracy of work.

Well skilled in managing multiple line phone system and handling multiple incoming calls simultaneously Demonstrated ability to answer queries of visitors and direct them to the right person Committed to provide exceptional customer service to clients and co-workers Adept at giving accurate and detailed information to visitors and callers Able to handle difficult clients tactfully Expert user of MS Word, Excel, Outlook and front desk software applications Special talent for scheduling appointment, managing calendars and maintaining conference rooms Extremely capable of keeping reception area clean and organized Skills Good body language Confident Ability to work under pressure Friendly and compassionate Calm and have patience Customer Services Quick learning and team work Computer Skills Handle Surprises well

Pros: Yes
Cons: Yes

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Good Learning Curve

Technical support is where we deal with Hi-Rate customers and it can be very stressful. i have built a very good relationship with my co workers with good communication From the time i started working at LexisNexis, i have learnt a lot from colleagues customers and technical development team. i enjoy working with a good team where there is good communication. work itself is challenging but the part of where telephonic support and also making sure that the technical aspect of the query is done accurately and 100%

Pros: Flexable times
Cons: At this company i have not been offered the opportunity for a promotion

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LN locally is an exceptional company. The local operation has got amazing people.

Amazing team and company. Financially strong and stable. The company has got operations accros the country that sometimes makes it difficult to foster a cultur. The company is very innovative and it invests a lot into new technology. Due to the reporting structure to France too much time is being spend on reporting and not enough on strategy and building and finding new opportunities.

Pros: It is a great local team.
Cons: We report to Paris. The performane expectations from them are unrealistic and although the company does exceptionally well it always feels like we are failing. It impacts on all staff bonuses.

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Excellent learning curve

I was hired as an intern, the internship was about 3 weeks (during winter vacation). Working at LexisNexis was a oppprtunity. I was exposed to the real world in the IT industry. We worked as teams, each team had a leader - I was in the testing team. The day would start from 08:00 - 16:30. Every morning we would have meeting with other testing teams; the one in Cape Town, it was required that each person to report what they did the previous day, the challenges one dealt with and also what they will be doing that day. I was fortunate enough to work with hard working team, that worked well together. We were from different institutions but we got along just fine, which made it each for one to ask for help if it was due. The most challenging aspect about the job was to trying to meet the team leader half way and learning as we working because during the time we were there the company was launching; moving from desktop to online.

Pros: Productive and fun
Cons: Slow network

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Always a postive attitude, team player ,

A normal working day is always busy, telephonic technical support. always work well with others. from the time i came in the company i have learnt a lot internally and externally. i have gained a lot of knowledge technically. I enjoy working with the team we have as we always work as a family.

Pros: gaining more knowledge everyday
Cons: no opportunities

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Experienced non Manager

It's a good Company to work for. I have gained vast experience and learned a lot in terms of my character as well. ................................. ......................... ............................... ............................................... ................................. ............................................... ......................................................... ...........................................................

Pros: no opportunity for growth
Cons: Too much work approximately for 3 people

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Excellent benefits but high pressure environment

The business is primarily sales focussed which means that the business would compromise it's employees wellness to get a transaction through, what i mean in this regard is that there is not one day where a usual business day doesn't get interrupted due to a 'Big clients' request if we get one of these then our day pretty much stops, which compromises our work hours and deliveries on other tasks. The term 'sales doesn't sleep' is very true in this regard because it has become an unreasonably high pressured environment due to accounts being lost. Business has been unrealistic in its targets and this has placed a lot of strain in our sales team who have a high turnover rate because of the pressure.

Pros: compensation is good and employee benefits are the best
Cons: high pressure environment

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JHGFGH

Your review is not to sell yourself or give your job description (your CV does that)! Rather, give an accurate picture of what it's like to work at your company. Include things like: - A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job Do not include any personal information such as names etc. These reviews are anonymous.

Pros: These reviews are anonymous.
Cons: These reviews are anonymous.

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Good interpersonal skills

I am currently doing my last module of my bcompt, I also have a diploma in accounting. I am currently working for a global company lexisnexis and previously I was working for massdiscounters.

Pros: Willing to grow an learn more
Cons: I have nothing that can stop me on my success.

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