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Grandwest Casino Reviews

 

I am a self-motivated person with the passion to work with people.

I was working at Grandwest casino as Guest service attendant, I've gained experience and a set of skills that can be useful in customer service environment. My duty was to assist customers to play games & handle complaints, enquiries, respond to incoming calls.

Pros: Manager
Cons: Shift

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Customer service

Customer service excellence Team orientation Time management Support structure Working long hours Team building Report writing Computer literacy

Pros: Goal orientation
Cons: Long working hours

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Great opportunity for learning.

Had to learn alot when i started in surveillance. Have a great work ethic within the team. Have perform a check that all cameras are in working order. Perform camera playbacks for incidents that occur on the tables (ie roulette, blackjack or poker). And report back to Tables Department management. Ensure all findings are completed in a report that is stored for record keeping purposes.

Pros: Great opportunity for learning and working with people
Cons: Long working hours

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A well grooming company

Such an exciting 3yrs of my life. Where I had to meet with different people from different aspects of the world. Different heritage, not a day will passby with yu learning something new. Yes there are some days you would find so difficult but always find a way to strengthen yourself. I've learn that we all need each other's support in other for the company to move forward.

Pros: great platform for growth
Cons: long working hours

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