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finchoice Reviews

 

My jiob is to effetively manage a contact centre

Kindly accept my CV for the above mentioned vacancy as advertised. I have 15 years credit collections experience and have worked in various sectors which range from financial, healthcare, retail to logistics. I am a self starter who works well under pressure and always strive to give my best at all times. I enjoy working with people and I am a team player. I am resilient and enjoy building and maintaining good relationships. I am consistent and believe it is important embrace any challenge relying on my work experience and education that I have acquired over the last few years. I possess the ability to lead,motivate and inspire a team in a ever changing environment, have the determination to achieve the highest standard and possess excellent decision and orginisational skills and at the same time able to recognise and nuture talent. Thanking you in advance. Oscar Cooper 0798636702 Oscarcooper82@gmail.com

Pros: i am able to achieve targets and manage people
Cons: having to work long hours

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Fast learner

Through my previous job experience as a Call centre Agent for 9 years working in different companys I can be an asset to the company and i can also go an extra mile. As a team player, outspoken person, target driven, and a person who thinks out of the box i can work under pressure at any task given to me.

Pros: Certificate of employee of the month
Cons: Its an exciting company to work for and the is growth within the company which i did not waste time i applied for another vacancy.

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Fast learner

Through my previous job experience as a Call centre Agent for 9 years working in different companys I can be an asset to the company and i can also go an extra mile. As a team player, outspoken person, target driven, and a person who thinks out of the box i can work under pressure at any task given to me.

Pros: Certificate of the employer of the month
Cons: nine hours

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Target Driven person

Through my previous job experience as a Call centre Agent for 9 years working in different companys I can be an asset to the company and i can also go an extra mile. As a team player, outspoken person, target driven, and a person who thinks out of the box i can work under pressure at any task given to me.

Pros: Motivation
Cons: 9 hours

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Great learning curve

Managing the Quality team at Finchoice for both Telemarketing and Customer Services . Assessing calls (live and historical) Training session(including refresher training). Feedback/coaching session. Identifying trends within the call centre. Compiling weekly and monthly stats. Weekly and monthly reports. Administration duties.

Pros: Work exposure
Cons: Low salary, lack of communication within,

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