Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Digicall Assist Reviews

 

Excellent learning curve

I love working with colleagues and respect is the most important thing to me. I respect others. I enjoy working as a team, ive learnt so many things from colleagues management and i always make sure that we meet daily service level

Pros: Great opportunity for promotion
Cons: Ling working hours

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C

I ma an easy going,fun and bubbly person that enjoys working with people,I am easily approachable and enjoy working with a team,Through out the years working as a customer service agent I have learned to work under pressure,and dealing with different customers and attitudes.I enjoy working for a company that puts employees as priority,because I believe that a happy employee delivers the best service to clients

Pros: Recognition
Cons: Not being appreciated

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N/a

Working in the cooperate world is challenging at times cause one will never know how a client is on that day. It is up to you as an individual on how you have to handle them. An obstacles is a challenge an individual has to face on a day to day base, its up to you to overcome that especially on a busy day.

Pros: Work hard
Cons: 12hrs

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Leaning how to deal with invoice and claim numbers queries. managing a team

I'am a hard worker, I enjoy interacting with people. I am a good organizer and work well under pressure. I like learning new thing that will grow my knowledge and motivating other people as well.

Pros: growing within a company
Cons: working long hours and weekend\s

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N

Where i work is a 24 Hour call centre and where by there will be +- 300 calls to handle a day,each day is a new day, new clients,new temper. The challenge where i work is each and every call is a different client with a different emotion or obstacle.

Pros: n/a
Cons: 12 Hours

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Manners, good communication skills

Working in my company is challenging and exciting everyday because we deal with different client. My co-workers always assist when there something to be attended and have no idea. I've learnt to work in a group and communicate all the time , it's like sharing ideas to avoid mistake that could cost money from the company

Pros: Team leader
Cons: 12000

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Learning curve

Working at digicall can be hard and challenging sometimes you deal with different people or calls everyday. My relationship with my co-workers its good because they are supportive. And being a call Centre agent has to taught to be very patient and to pay attention to every detail and what I enjoy the most is helping people(my callers)

Pros: Opportunity to learn
Cons: Long working hours

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