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City of Cape Town Reviews

 

City of Cape Town
My functions at this very dynamic organisation included but not limited to conducting formal and informal investigations into complaints lodged by the public regarding municipal matters under the jurisdiction of the City Ombudsman. Duties include, conducting meetings, consultations ad liaising with both internal and external role players in seeking any alternative resolutions if any. Conduct site inspections and site meetings to gather information and formulating an objective opinion. Liaise with senior management as well as outside stakeholders i.e. Other municipalities, other spheres of government, Public Protector's office, Consumer protector, other Ombudsman offices. Conduct presentations in respect of the office functions. Facilitate meetings and mediate between complainants and officials where necessary. Enjoy the diversity of the organisation and the ever changing challenges and opportunities presented.
Pros: Interesting career devlopment, challenges and financial benifits
Cons: Political influence and ever changing political environment creates instability and therefore limits career opportunities to certain groups.
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MY OPNION ABOUT THE MUNICIPALITY
We work in a good environment and friendly colleagues. One of our main objective is service delivery and we make sure that we serve and support our clients in every circumstances. The most challenging is that the Municipality is always affected by political environment and there are constant changes in terms of structure depend on the political party that is running the municipality. It is a good company to work for and have good benefits. The most thing that I liked about it is that my superior was wiling to expose and develop staff in all aspects and as a person you must be willing and eager to accept the challenge and prove yourself, and also have positive attitude that the development is for your own benefit and the knowledge that you get will help you.
Pros: Great employer
Cons: Political environment
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Excellent customer service
Handling all office duties Checking email everyday Making appointments Monitoring and checking of time & attendance on SAP. Typing letters to public regarding landscaping plans. Monitoring boss emails. Taking minutes in meetings Answering of telephones
Pros: have excellent costomer service awards
Cons: extra mile with company and will go out of my way
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Excellent learning experience(it was a contract
there are many opportunities there, and you learn more about people and your self it's a great place to personal grow and know your surroundings. my relationship with my co- workers is extremely great as we treat each other as family and we share almost the same values. I've learnt that you must not judge a book by its cover e.g if you see someone angry and you start to assume that they're bad people because sometimes that person had just had a bad day. I enjoy typing at work and i guess i was faster more that any co-worker the most challenging aspect of the job is when your co-worker under performed that will also affect your performance so you have to help your co=worker and leave your work for a moment
Pros: great opportunities
Cons: it was just a contract
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Excellent learning curve
Each and every day at my work place is a productive day and I am learning a lot. My co-workers are very friendly we do have differences sometimes but in few minutes we talk it over and continue with our work. Working for Cape town municipality is a huge step and a learning curve. I enjoy capturing, I am capturing 400 people per fortnight. That is the most challenging job because I have to get numbers right and accurate
Pros: Great opportunities
Cons: Long working hours
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Spatial Excelents
Working for the City of Cape Town is exiting, friendly, educational, fun, stable and very technology driven. Exiting because there is always challenges that cross your path and that's when the innovative minds and ideas start flowing, co-workers sharing knowledge and learning new ways and methods making it an exiting friendly educational surrounding to work in. Solving problems together and celebrating the success together with co-workers, standing together through troublesome time and good times it's almost that we become a family that's the fun part for me. The City of Cape Town also makes a person feel secure in your profession staff members are always involved in the decisions and the best of all no RED TAPE. We are a very technology driven city that always looks for the latest and greatest on the market because we know we need to deliver and cannot disappoint our customer base, we constantly see how we can improve our systems and the ways we work, research is key.
Pros: Flexible working hours or core times
Cons: Not great opportunity for promotions, political reasons
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