Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Call Centre International Reviews

 

No growth

no growth lots of favouritism. no other job opportunities. life is miserable. 10 bosses 1 worker. less pay no increase. cant even talk to people cant go toilet for more than 2 minutes. taking call after call is tiring dealing with different people. no commission.

Pros: medical aid and uif
Cons: long working hours no growth

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Good IT Foundation

A good company to get into to start your career. Not a place you want to be in more then a few years at most. A lot of experience to be gained. Salary is significantly below average unless you are from overseas working as a director or other exec.

Pros: You can learn alot by working with alot of different people.
Cons: Doesnt pay much. To much favouritism

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Long working hours

Typical work day includes answering incoming calls, 12 hrs of working a day for 4 days a week. The co-workers and team leaders are nice to work with. Strong organisational culture.I enjoyed the incentives offered such as vouchers cars. The most challenging part about rge job was dealing wirh angry customers daily. I learned skills on how to b calm when handling different types of customers and different situations

Pros: Incentives
Cons: Long working hours

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The company has given me the platform to grow and excel

The company has provided me great opportunities has allowed me to grow from being an agent to working in the support team , helping agent better them themselves on the dialer and by having sessions we were able to find the issues agents were having I. The dialer and proving assist

Pros: The company has provided me with exposure
Cons: Hours

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Excellent learning curve

I am the perfect candidate for this position as im customer service based and i have the required experience for this post. I am willing to start as soon as possible, i am available

Pros: Great learning curve
Cons: Working night shift

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IT inviroment

I'm passionate about IT it is something that I love. I'm willing to start as a call center agent cause that is what lm doing currently at Hisense......................................................................................................................j

Pros: ..............................................................................
Cons: 8-5

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Good learning curve for life

I love computers in general. Drawing is a skill i have from a young age. I love website development using technologies such as php, HTML5, css, JavaScript, jQuery and WordPress

Pros: Opportunity for learning communication
Cons: Long working hours

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Excellent learning curve

I'm a graduate from the University of Zululand residing in Phoenix. I have worked as a cashier at Mr Price in Gateway and also as a sales agent at Call Centre International. I am a hard worker and a fast learner and I'm available immediately

Pros: Great opportunity to interact
Cons: Hours not flexible

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Completed matric and B Com Accounting degree.

Completed matric aB Com Accounting degree. I have worked as a call center agent and I have learned a lot about responsibility and communicating with different personalities. I have also gained some knowledge and understanding of how to build relationships with people in all ages. I am able to handle pressure and meet deadlines on timesdsda

Pros: great opportunity for promotion
Cons: over time

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Growth

It's ways a very busy day Good relationship with my co workers I must say I have learnt to work hard in order to achieve my goals and to work or balance my work during a very busy day and come out with excellent results I enjoy when a customer calls back and give good feedback about my services The most challenging is having back to back calls through out my shift

Pros: Yes
Cons: 10hours

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