Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Birchwood Hotel Reviews

 

Fast leaner, good attitude

enjoying working under pressure,time management,i create a friendly envaroment between me and co-workers,I have leaned to be humble, i enjoy doing my job especial when i get good results,the most challenging its when i dont to solve any problem as i am a problem solver so my aim is to solve any problem

Pros: great opportunity for promotion
Cons: long working hours

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Excellent learning growth

I have a great team of colleagues which we work with hand in hand with. I have started with the food and beverages services learnership after where i got a permanent post at front office and also on sales and marketing. I get to meet different types of people which is a learning curve into knowing how other people live because we get communicate with them. Dealing with difficult guests is always a challenge but following procedures is always a solution

Pros: Self development opportunities
Cons: Long hours

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Leanership

Its a very busy hotel working with so many conferences each and everyday well known big companies have meetings at that place,our job is to serve the people make their fully accommodate with everything they might need in order for them to have their settings & meetings ,The hotel also host a whole lot of show such jazz festivals & so on.I learned about hospitality services on how to treat a customers

Pros: Learning curve
Cons: Salary is too small for amount of work I do

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Preparing and serving guests

Preparing and serving guests Worked 10hours shift Got along with my colleagues. Seeing the guests happy and enjoying their meals. Being under staff and busy but managed to deliver the best service

Pros: Being a permanent
Cons: 10hours

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Excellent learning curve

I work with great set of team workers my colleagues are very energetic and friendly.I started at Birchwood as a learner doing food and beverages services learnership when later I got a permanent post at front office and sales & Marketing.. this has been a great self development opportunity for me coz i know at least three department in the hospitality field.Though dealing with difficult guests is always hard but over time you get used to it as it was my biggest challenge but now im able to deal with it and follow right procedures.

Pros: Great learning curve
Cons: Long hours

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