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Alexander Forbes Financial Services Reviews

 

A good company

It's a good company to work for and the culture is good. Good learning opportunities and there is movements within the company. There is a lot activities that 1can engage in personally.

Pros: Good learning opportunities
Cons: Distance travel

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Client Liaison Officer

Duties & Responsibilities Responding to Complaints logged by Members via Alexander Forbes Website, Social Media (Facebook, Twitter, Hello Peter), PFA (Pension Fund Adjudicator), Escalations from the Client services contact centre, Executives (CEO, MD, Department heads), Inbound Telephone Calls. I enjoy being the voice of the Member and investigating and resolving their complaint. Challenges include emphasising with the Member and not taking the Complaint personally.

Pros: Being in direct contact with the relevant Administration to resolve Complaints
Cons: Not having sufficient staff

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Excellent learning curve

I am looking for the excellent learning curve to persue my dream and career in Legal environment. I bealive that job distribution is demonstrating what i am. I work very well with both internal and external clients. I would like to be given an opportunity and persue my career in a Law industry. Everything regarding my background is displayed on my CV attached. Hope to hear from you soon. Kindly Regards

Pros: No opportunities yet
Cons: Work long hours

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