Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I learnt a lot about customer service at Telkom ,
Telkom has been been a good company to work for the 16 years service. Amongst many administration tasks we provide quotations ,market Telkom products,all PABX related services ,voice ,data and Mobile offers and attending to all telecommunications related queries and Marketing campaigns and planning thereof and making sure that the customer is always satisfied.
Pros: Great employee benefits
Cons: Challenges of job cutting
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Excellent team player
I'm an early bird, I like to start my day as early as possible. I work well with a team because I'm very sociable. I'm a good communicator, I always make sure I meet every customer demands. Telkom is a company that allows you to learn as much as you want, so I have taken this opportunity to grow, not just as a SAP Charm administrator, but I attended courses on Solution manager and ABAP to have a better understanding of my job, and to grow as a SAP person. I enjoy doing the technical part of ChaRM, configuring the system to meet the user's demands, but it can be challenging at times. The other challenging part of my work is the transport management, because one needs to be extra couscous when transporting to production systems. But other than that SAP is a great environment for learning and growing. I enjoy it every day.
Pros: Great environment for learning and growing
Cons: Unpredictable
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Awesome working environment bubbly ,friendly service center
I was very happy working in tell on because u meet h New people everyday and u learn New products and services as well the company is awesome just as a contract worker for 4 years is just to long I want something permanent and I want to grow in the company.I am very hard worker and a team player love to work with people and love the customer service industry I love to gave back to people it's a passion of mine
Pros: Want to grow and need a fixed position
Cons: Long working hours
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Company on a progressive journey
My time at Telkom has been rerfreshing. I found it to be a company that has experienced a paradigm shift from 8 years ago when I first interacted with them. They have recruited well and are now a dynamic business.
Pros: This is being set up as a company of the future and will offer exciting prospects to employees.
Cons: None come to mind.
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Allways learn never give up
I had started my carer in the banking environment and progresses to my current job at Telekom Tech support manger where i manage over 13 different personalities doing their jobs which include remote troubleshooting customer care and escalations to me assigning technicians,on my side i deal with the the company reports rectify errors ,do escalations,constant up skilling my staff on systems and new products,reporting to directors and sector operations mangers on progress reports.i do presentations with relevant stats to stakeholders
Pros: looking to build a carrer i enjoy
Cons: people not willing to learn
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Learning curve
Working for a huge company gives advantages at job placements, endeless resources and growth with such a company is a given provided you engross proper qualifications
Pros: Great opportunity for promotion
Cons: Great environment
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Learnt alot in the technical enviroment that can carried out in other companies and daily lifes
working in an enviroment , not just taken has a job, this needs to something we look forward to on a daily basis and strive to fill all duties and tasks given throw out my work we learn that we need too make things a task and be the best at it at all time make sure tasks are done to perfection
Pros: make your envrioment like your home be happy
Cons: the long hours we work without stress shows we love our jobs
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Why it is my company a great employer
It is fulfilling, challenging with different avenues to develop and grow oneself. Solving problems daily regarding Service level agreements, processes to be satisfied and adhered to. Sub-ordinates with both personal and work related issues to balance. Learnt that work evolves and not static as per project including people trying to circumvent procedures, not working according to set rules and regulations. As for the people working according to SLA, it is fulfilling and satisfying to learn, grow relationships, it is most enjoyable and worthwhile the effort to keep working in this environment.
Pros: Satisfaction upon completeion of a project from start to finish
Cons: Disregard of rules and regulations delibarately by other role players in the value chain
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We working hard doing international enquiries
International Enquiries Connecting Call Conference calls Creating cards for Word Call World Call enquiries Connection Customer to International Working 24 hour shift working environment
Pros: no promotions
Cons: awkward shifts
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Resourceful and knowledgeable company to work for.
I am an individual who strives for excellence and always show initiative proofed to be able to learn fast and therefore adaptable to the ever changing work environment.My strengths are that I always go and extra mile to ensure the objective achieved and I can also multi task .im driven,analytical and a dynamic individual who has a thirst for knowledge and challenges.I am willing to work harder to learn more in the legal fiel or any other field given a chance.I believe my resourcefuness will add value to your workforce and contrbute the achievement of your organization's goals.im a committed person who will always strives to achieve her goals.I believe that the knowledge that I have gained as gained as an Hr student over the years will make me a good asset to your company.I trust that I will be offered the opportunity to join your team.
Pros: Great opportunity for growth
Cons: Not reaching the given targets
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