Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Telesure Investment Holdings Reviews

 

Customer interaction

I have had experience through my career of liaising with other insurance companies and dealing with the process of a claim from start to finish and talking to the customers/clients and ensuring that they are kept up to date at all times. I work to strict financial regulations and procedures and always like to ensure that I keep up to date with the latest policies and procedures to ensure that I am providing the best service I possibly can.

Pros: I have had experience through my career of liaising with other insurance companies and dealing with the process of a claim from start to finish and talking to the customers/clients and ensuring that they are kept up to date at all times. I work to strict financial regulations and procedures and always like to ensure that I keep up to date with the latest policies and procedures to ensure that I am providing the best service I possibly can. As part of this role I understand that I will also be responsible for supporting my team and ensuring that they provide an excellent service to the customers/clients and also allow them to develop as a team with their skills.
Cons: None

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Excellent learning curve

To The Recruiting Manager I would like to join your company and maybe bring something new because I am a very hard working person, ability to learn fast which will facilitate the training period, outspoken, spontaneous, passionate and proven ability to thrive in a fast paced environment through my multi tasking skills. I am a highly organized candidate with extensive experience in office work,switchboard, counting, working with different people from different places and I have advanced Microsoft office (full package of MS Office see the attached file )have used these to help produce the companies annual board reports and prospectuses. I obtain RE 5 which is class of business. Please don't hesitate to contact me on 081 3066 433 I can start as soon as possible /as soon as I get the job offer.

Pros: great place for sales and making more money
Cons: working only 45 hours a week then you can work more jours as u like as overtime

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Extremely hardworking

This letter is to express my interest in the position which was applied for. I believe that my experience and education will make me a competitive candidate for this position. The key strengths I possess for success in the position include, but are not limited to the following. Provide exceptional contributions to customer service for all customers Strive for continued excellence Strong communication skills I am s self-starter Eager to learn new things You will find me to be well-spoken, energetic confident and personable , the type of person on whom your customers will rely. I also have a wide breadth of experience of the type that gives you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met. please see my resume for additional information on my experience.

Pros: Im great at working in a team, always ready to learn new things
Cons: I’m not afraid of working long hours

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Excellent learning

Lifelong learning has been the main motivation in all aspects of my life. This has greatly contributed to the development of my leadership, commercial business and strategic skills. I am very good at multitasking and can work on my own initiative and also think objectively. Can work well under pressure and reach my goals with remarkable consistency. I believe my eagerness to learn, coupled with my excellent leadership, great communication and interpersonal skills and my motivation will help your company build upon your reputation. I have the ability to keep a level head at all times. I am passionate about service quality and customer satisfaction. Outstanding interpersonal, communications, negotiation and people management skills. I like to be organized and prepared. I will do anything to prevent myself from getting tunnel vision, by attending workstations, study or read more to educate myself. I will try out new working methods to see if it will be better or not... (Where necessary).

Pros: Great opportunity for learning and meeting new people
Cons: Less leave

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Brief description of being a team/personal assistant

I work on a daily basic with multiple people nationally. My favourite part about my job is doing stats, all the TM's and BM's require these stats in order to improve how they manage their teams. Some of the stats I do goes to the GM as well as the heads of the company. For me to list some of the things I've learnt over these past few years will take a while but I think my favourite thing I've learnt thus far is how good I've gotten at Microsoft amongst other things. I have a good relationship with alot of the people in my department nationally, time and time again they'd let me know how much they value me, also another favourite part about my job, being a value to somebody else.

Pros: Would be a step in the right direction to be an executive assistant to reach my goals.
Cons: Some duties include things I stopped doing years ago.

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Hard working and persistent

Iam very keen on growing financially as well as intellectually. Telesure has given me the platform to grow in the call center environment by giving me experience. And teaching the skills skills of interact with clients and so on. I will forever be greatful for that, that I have gained so knowledge from them.

Pros: Culture n people as well as the companies vision
Cons: Growth

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Learning Opportunities

•Use appropriate tools (ITC, supplier contract and/or negotiation) to accurately cost applicable claims on a day to day basis. •Make decisions according to established criteria to ensure standardisation across the organisation by accurately administrating and underwriting claims. •Remain up to date current and new product knowledge to enable effective decision making. •Ensure claims are finalised within the set parameters (turnaround time, terms and conditions applied accurately). •Ensure regular feedback to services department and other stakeholders, as determined by the company and/or customer requirements to ensure customer receives appropriate feedback from the services department. •Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.

Pros: Treating Customers Fairly
Cons: Promotion Opportunities

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Lead Administration

I am a Lead Administrator at Telesure Investment Holdings. My job description is working on a sales dialler and calling clients who have requested Insurance Quotations. I have to then take down all the clients details and transfer them to sales consultants who completes the quotation for them. Sometimes, I have to assist a client who is not looking for Insurance but rather has queries about the current policy or any simple term regarding the insurance or services that we offer, I then had to transfer the client to the respective departments

Pros: Great room for promotions
Cons: late working hours

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A decent enough place to work, depending on your personal aspirations

depending on your reason for you seek employment, this could be a nice place to work. the best way to survive is to have hobbies and keep your head down and work

Pros: convenient travel time
Cons: reward and recognition

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Excellent learning curve

It's a great company and the staff it's great . One enjoys working in the company . The company gives you an opportunity to learn and expand within the company and have a lot more of your career experience

Pros: Great opportunity to learning and exploring
Cons: Long working hours

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