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MTN Reviews

 

Excellent learning curve

it was a job of challenging whereas you need to come with your own ideas on how to solve some difficult problem related to your job on the system.i had a good relationship with my co-workers so that we can able to share our ideas on solving any challenge we face on the system.i enjoyed the challenge most because each and everyday you learn sometime and in that case you become active and open minded.

Pros: great opportunity promotion
Cons: long working hours

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Costomer service

working for a telecommunication company (MTN 173) it a costumer service environment and we helping MTN clients with their mobile problems, however it is a contract which is ending on the 03 September 2016

Pros: Non
Cons: flexi working hours

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Good learning experience

Working at Mtn was a good experience for me ,with good and bad days ..my team was the most amazing team ever..we worked hard and stood by each other ..we learnt from each other ..every day was challenging because although the queries were similar day after day but it depended who was on the other end of the line It may be the sweet kindest customer on one call and the next call was an irate customer so you always have to be on your toes ..working there thought me alot especially how to interact with different types of people character wise .. working at mtn for so many years especially in customer care was stressful at times with the hours and challenges we were put through but I'm happy I came out with knowledge and friends who became family .

Pros: a great learning experience
Cons: working all the time including weekends and holidays

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Good learning experience

Working at Mtn was a good experience for me ,with good and bad days ..my team was the most amazing team ever..we worked hard and stood by each other ..we learnt from each other ..every day was challenging because although the queries were similar day after day but it depended who was on the other end of the line It may be the sweet kindest customer on one call and the next call was an irate customer so you always have to be on your toes ..working there thought me alot especially how to interact with different types of people character wise .. working at mtn for so many years especially in customer care was stressful at times with the hours and challenges we were put through but I'm happy I came out with knowledge and friends who became family .

Pros: a great learning experience
Cons: working all the time including weekends and holidays

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Great with customers and very eager to learn new things as well as sales driven

I would say in the type of environment i work in it can be very challenging and demanding.I deal with all types of people as well as work with different types of people.i enjoy what i do but unfortunately theres no growth for me here.I have learnt to be very patient and listen carefully to customers as also watch what i promise to my customers.

Pros: Always making money from incentives
Cons: Long working hours as well as only 2 sundays off in the entire month

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Excellent leaning curve

It's great company to work with , great environment and recognition for your hard job. I have enjoyed working there however a person needs a change in life and I believe change is good. I also need a new challenge as my current job doesnt challenge me anymore.

Pros: Great incentive
Cons: Early shifts

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Excellent benefits

Staff are hardworking and dedicated to providing excellent customer service to customers. MTN offers amazing benefits, they have issued shares to employees, they offer Camaf as a medical aid, they offer both pension and provident fund. Perm staff members are awarded bonuses in March and December.

Pros: 6 months maternity leave
Cons: No Cons

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Excellent leaning, hard worker

My background includes serving as a customer service executive for MTN(PTY)LTD. where my responsibilities included Navigating system to find information, provide excellent customer service, display telephone ethics, capture data, probe to find information, trouble shoot and administration work.

Pros: Great opportunity for promotion
Cons: Long working hours

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Excellent career development opportunities

manage/ update trainers calendar Evaluate the team to devise whether their training is aligned to company expectations had an outstanding relationship with those I worked with I have learnt many skills- coaching, pushing myself, managing and selling ideas on work practises I loved the success of achieving goals

Pros: Great opportunities
Cons: none

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Mtn is a great company to work for.

MTN as a whole is the best telecom company to work for in south africa. they give there employees so much frienge benifits. The company employ only the best and have straight rules and regulations. Working for them is a joy, and the develope you as a person so that you can go out into the world and talk business.

Pros: Insentive drives are real good
Cons: Working hours are long and weekends you have to work.

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