Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I am learning on daily basis especially about this career in sales and marketing.
Working at Homechoice is one of the most experiential learning i have ever had. I work at my own time- create my action plan on paper/map knowing what must be done, should do or just be done with no immediate urgency. In fact, what are important things i need to do in order of importance-any deadlines to be met today especially monetarily(figures). I am talking about realistic goals, then diarize everything. I then either go do field work or make calls to clients to market and create sales. The most challenging aspects of the job is budgeting. I am a freelancer earning a commissioned salary. The money i use to call clients, travelling, car service (wear and tear), petrol, data, salary and unexpected expenses (contingencies). I have to balance expenses versus income. The best thing about Homechoice is an on-going support to sales agent.
Pros: Support and payments on time. Permanent job. Improvement on their Management Information Systems with the current trends.
Cons: No work no pay.
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Excellent Learning Curve
I have started off with HomeChoice through an agency 5 years ago and since then have grown.It was quite an experience as I worked myself up from a driver to a Supervisor from the time that I have started there.For the duration of the time that i was employed with them i went on a few courses such as Excel,Stocktaking{Internal},Assertiveness,Heath and Safety,First Aider,Labour Relation(How to deal with staff in any situation regarding disciplinary actions etc}.Planning and Structuring of various departments,Sat in with management meetings,attended morning DDR meetings as to what was done on previous days and what is planned for the present day,filling in various reports and sending it out to managemnets as targets that was met and current status of business,atteded ISO training and Mangement was a bit tough but bearable to work with.HomeChoice in a nut shell was one of the best places ive worked for with lots of perks and wonderful people.
Pros: Great opportunity for promotions
Cons: Work load wasoverbearing
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Review
Every morning I run a code and pull reports from our collections applications to update Excel reports that are sent to various departments and executives for daily operations and decisions making. These, I print and distribute to the relevant stakeholders. I perform EDC monthly reconciliations and other reports that are updated monthly. My work also include Ad hoc requests and meetings. The relationship with my coworkers is proffesional and easy going. I have learnt to distinguish between people who are just collegueas and those I can call friends. The job has broadened my focus abilities and numerica reading and analysis. I am able to pay attention to detail and handle pressure well.
Pros: Opportunity for learning
Cons: Low salaries
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Excellent learning curve
A day at work will will include starting my day a half hour earlier than is required of me as i like to plan my day well.A typical day at work is to have all my reports up to date so that management and the director of the Business would be able to view all the previous day productivity and information.As for my relationship with my co-workers ,I will always lend a hand as to where my input might be required as i was also involved with operations before being transport into Distribution.With HomeChoice there always new things to learn as we were constantly in meetings sharing information about our various departments and where we can assist one another.What I enjoyed about HomeChoice that you are always meeting new people and learning new things.The most challenging aspects of the job was than planning was key and the work load was horrendous.
Pros: Opportunities to study
Cons: Long working hours
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At Homechoice i have learn to deal with irate customers
My relationship with ma co-workers is good as i am a team player. i have learn to deal with difficult customers What i enjoy most :is when we are given a time off Challenging aspects:would be to sell to existing customer that have bad experiecnce about the company and to convince the buy product whereas they already paying for other products
Pros: sor far i have not been offered any promotion
Cons: i dont mind working long hours if i get paid for overtime.
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Excellent short courses
Company like to grow the staff. Sending them on courses.Multi task able to do 3 people's work. Worked very well with the team. Traveling was a bit of a problem but enjoyed working at home choice. Learning is big for the company by studying further.
Pros: Great people, teamwork,
Cons: No promotions, lack of communication
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When they put me on administration support
When I started I was a normal customer service agent then unskilled me to do back office emails. Short deliveries, goods return, warehouse enquiry,follow ups and take calls and upsel
Pros: the people I work with we like a family
Cons: the traveling is very far
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When I became a senior
Would take meetings and also assist me agents on the floor.data capturing also administration duties data capturing And dealing with escalations and also was part of communication team
Pros: the people I work with
Cons: traveling distance
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Working as the 2ic
So I have been taking escalations, taking minutes, taking meetings,helping people with there escalations and new policies.and assisting my manager.and also taking initiative. And a problem solver.and also part of communications team
Pros: people
Cons: traveling distance
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Working as the 2ic
So I have been taking escalations, taking minutes, taking meetings,helping people with there escalations and new policies.and assisting my manager.and also taking initiative. And a problem solver.and also part of communications team
Pros: people
Cons: traveling distance
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