Work/life balance



Edcon Reviews


I love the work I do.

Sales is my passion. Which makes me a nice person to work with. So work usually goes smoothly. Relationship with co workers are good. And I enjoy getting the experience.

Pros: Good opportunity
Cons: Salary only con

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Job opportunities slow

Very fast moving pace, no co-operation among colleauges from different departments. Slow in converting contract work to permanent employment. Not family orientated.

Pros: great learning environment
Cons: contract work

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Share knowledge

Customer is my day. I am the driving force behind ensuring that I can make a change in teh customers life, by implementing quick win that is beneficial to the customer but constantly ensuring that cost saving is part of the drive. Ensuring that quality is adhered to by the outsourced call centre and best practices are shared. Key initiatives, would be the introduction of a case management tool to ensure that the customer is never left behind and always the focus point of decisions. Being part of a energetic team and helping each other is key and knowing that no man is left behind. Challenges currently is red tape within the company that could extend a quick fix but would take 6 months due to governance measures.

Pros: Being exposed to retail is very exciting and drives you to always try harder and work better. Empowring and allowing staf f to make decisions with the least financial impact on teh company.
Cons: Stuck is old ways of thinking and still practicing old methods that are not beneficial to the company and more importantly the customer.

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Learning new things from customers

it's nice working with people. Get advices, ideas you learning each and every day. Sometimes we get difficult customers but we heandle them in a polite way and calm them down so that they leave the store with a smile and come back again

Pros: Enjoy working with people, learn new things from customers, getting ideas
Cons: Long working hours, getting difficult customers

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The learning has been great, but growth is limited.

The company is a great place to start to learn about the nature of Retail, while instilling high performance drive in employees. However, the lack of growth opportunities, and lack of incentives for staff sucks the passion out of employees.

Pros: Great pressure and work ethic developed.
Cons: Long hours with no overtime pay. No growth opportunities because of the restructures over the past few years.

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Completed all retail and merchandising academic

Dear sir /madam It is a pleasure to get this opportunity to apply for a position in your company I have been working for edcon for 10 years now and I have learned a lot and attended trainings from customer service to all the areas in retail we also get quarterly incentive and yearly bonuses and get spoiled with year end function it is a great company to work for and lot of opportunities to learn and grow in the business I am willing to shear a that that I have learned over the past years and willing to learn More to you as well Thanks Mbongiseni magagula 0823477831

Pros: Opportunity to take ownership of your department
Cons: Work for all stores and paid for one store

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Job description

I started working for this company in 2006 as a temp and because of my determination on what I do they took me on the 1 year course and they gave me a permanent employment and they moved me from Mall to the store in Town and I worked there as the head cashier, stockroom(receiving stock). After I was promoted to be the Merchandise and I applied for the credit associate post they took me and I am working close with the management. Now I am doing the following: Inquiries Batch Cards Cash Office Banking Administration (Filling) Stork Room (receive stork and Filling)

Pros: the shop opens at 09:00 and we need to be at the shop around 08:00
Cons: we do work long hours during stock taking and the last day of the Month

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Greate experience ever

Its been a good experience working for edcon all these years,especially in different stores.Dealing with different characters of customers played a big role in my life.

Pros: Not exactly
Cons: Short staff

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Working at Edcon has made it passionate to deliver excellence while working with them and it is easy to engage with co-workers. i have learnt that that as a collective ,the channeling Ecosystem of organisation have the ability to empower the society through channeling individuals to achieve personal goals.When the individual succeeds, business succeeds and in turn the economy at large.

Pros: I learnt a lot in such a big industry
Cons: No opportunities of growth

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Learning curve

Long working hours , work with great people. We work well in teams. I have learnt work well independently without supervision and also a great team player. I enjoy serving customers the most because it allows me to explore new relationships in a daily basis.

Pros: Good opportunity to learn
Cons: Long working hours

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