Work/life balance



Capitec Bank Reviews


It was a good start in my career journey .
Things that I've learnt in the company has given me lessons for life in efficiency, time management and accuracy in all that I do. Work well within a team.
Pros: insights into the banking world
Cons: long working hours
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Challenging but good
This is a similar industry and atmosphere however the different products and systems used are the only learning curve. However it is a wonderful place to be in all because I'm doing more than ive ever done in a company. I enjoy the different people as well as cultures that I come across. Assisting clients is a challenge especially when one has to escalate but it's always good as you get to prove your skills and end up getting a compliment.
Pros: the system gives you more functionalities, lss escalations, good salary structure
Cons: no weekends off, 5 departments merged into one, no team activities
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Excellent learning curve but low worklife balance
The day begings at quarter to eight where i dealt with communication from head ofgice in terms of changes in our credit granting process and other important changes or upgrades to our system, checking attendance register and opening the door for our clients. Most come for upgraded products or to enquire about new product offerings, during the quiet times a quality service consultant tracks down all his missed opportunities where a deal with a client was not concluded this is vital as sales play an important role you are contracted to track existing clients and as to manage customer relationships. Later in the day you get lots of clients and accurate data capturing is important as you get marked down should an error arise whether a client came in for credit or a simple account update, its a stressful job but if you can handle performance related job and your a good communicator you can become successful
Pros: Performance is rewarded every three months
Cons: Long hours including weekends highly stressful if sales arent good enough
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A day in a the life of a service consultant
Working at the bank and a service consultant pushes you to the limit because u have to be a sales person and be customer service champion all at the same time . Have to call clients to sell financial products and i would have to acquire referrals to get more clients and telemarketiang is a good tool since i would call clients explaining products we offering and ask if they using their current products.
Pros: When clients are happy with what ive sold them
Cons: When clients are not decisive as to what they want.
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Capitec is a great company to work for,it's a great platform to grow and a great environment. Everyone has a positive energy,and I always look forward to the next day. I enjoy solving client's queries and putting a smile on their face
Pros: Great opportunity for growing in the banking sector
Cons: Working 6 days a week
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