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Vvm Reviews

 

In need of a new challenge

I have vast experience in the Call Centre industry [Sales, debt recovery, customer care]ranging from junior to senior positions. At present, I am heading a project for my company in terms of acquiring ISO:9001 certification which entails: Designing and developing of documents i.e. scripts, matrices, score cards which are used in the Call Centre, Training department and Quality Assurance department. I am able to adapt to most or any environment as I have previously worked retail and wholesale. I know that my proven book, learnership, technical, soft skills training skills and strong commitment to high ethical, professional standards and flexibility in devising proactive responses to changing socioeconomic conditions would allow me to make a significant contribution to your organization. The majority of the time at my current employ has been spent in managing teams of agents.

Pros: N/A
Cons: N/A

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In need of a new challenge

I have vast experience in the Call Centre industry [Sales, debt recovery, customer care]ranging from junior to senior positions. At present, I am heading a project for my company in terms of acquiring ISO:9001 certification which entails: Designing and developing of documents i.e. scripts, matrices, score cards which are used in the Call Centre, Training department and Quality Assurance department. I am able to adapt to most or any environment as I have previously worked retail and wholesale. I know that my proven book, learnership, technical, soft skills training skills and strong commitment to high ethical, professional standards and flexibility in devising proactive responses to changing socioeconomic conditions would allow me to make a significant contribution to your organization. The majority of the time at my current employ has been spent in managing teams of agents.

Pros: N/A
Cons: N/A

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Excellent learning curve

My Typical day = it is never the same :) you may plan to do what you need to do, but change is constant so you have to work around those road blocks and keep moving forward. with my co workers we have a fair relationship and we all have disagreements and differences of opinions at some point as we are not all the same - important here is to have clear open communication with co- workers or staff who reports to you , so that nothing gets "swept under the rug" what I have learnt = well so much in the years that I have been here - I can share this : it is important in a working environment to 1. approachable 2. listen and also 3. add value everyday!! 4. there are no stupid questions if you don't know something. 5. you must enjoy what you do to succeed !! What i enjoy the most = is seeing my task or my plan coming to fruition and also not have do overs this is the best accomplishment ! The most challenging = is time - as this does not stand still for anyone !!

Pros: great , staff , great culture and pleasure to come to work everyday
Cons: no benefits eg: group life , medical aid

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Excellent in training

I work at Vvm as an HR intern my duties are to type counselling, warning,ect I type 20 words per minutes. I work as an Hr officer, I do administration to scan documents create contract,letter of employment if they is recruitment. I work as receptionist answer call and make call during recruitment and everyday. I also work as recruitment consultant, read cv,give applicants assessment to write and do interview.

Pros: great company to gain experience
Cons: lower remuneration

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Learning everyday

We working long hours and not getting paid enough money. We work on holidays and not getting paid double. We only have a 30minutes lunch which is short because we so many

Pros: we got commission
Cons: long working hours

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Excellent learning curve

My relationship with my co workers is excellent i get along with everyone. What i enjoy most is the motivation and team work.. Thr challenging aspects is reaching the daily KPI and reaching target. I have learned alot in the call centre industry and want to grow as an individual.

Pros: Great opportunity for promotion
Cons: Long working hours

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Many ways of growing within the company

I am optimistic and goal driven to execute given tasy to the best of my ability and always finding new ways to do better .I am an exceptionally motivated person with a positive attitude, I always set high but realistic goals for myself and always believe that I can do anything I set my mind to, I have strong communication and problem solving skills, I easily adapt to change and I am always keen to learn new things. I work well under pressure, very flexible, people orientated, friendly and a team player and also a good leader when given the opportunity to. I am also result orientated and achieve my targets in alignment with the Company's objectives and core values. I would love to be a part of the great team you have and add my value.

Pros: Great work environment to work
Cons: Minimum incentives

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Hard worker like challenges

It's nice working with people and im a talketive person i like to help people.im kindly person easy to aldupt .wat i learn to being pateint all the time knowing that always client are right.helping people.when the client being so crued put more effort to handle the objection

Pros: from agent to validation
Cons: long hour it's fine by me

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Hard working,fast learner, working underpressure,

we were learning more about customer service, we were working as a team good company, I have learn to deal with the customers, I was enjoying the environment and the team I was working with.

Pros: best sales person,in 2015
Cons: long hours

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Good

I am a hard worker, fast learner,ambitious and dedicated,I’m willing to learn and I like to deal with people,I like what I’m doing and I’m goal driven I don’t give up easy.

Pros: Good
Cons: 8 hours

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