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vumela IT services Reviews

 

Problem resolution Consultant

A typical day revolves around the multitude of user I have in my region. It usually starts with the morning Ops meeting, then proceeding to handle the various problems users have. It is generally simple problems, like there email is disconnected, or they can't print. Sometimes bigger problems like organisation specific software is on the fritz. On the average day i can attend to around 10 to 20 calls and problems users experience. The greatest lesson I have learned is never trust a user to be totally honest, they are good colleagues, but will never fess up to a problem they caused. To be honest I enjoy the challenges they put me through. Some of the challenges I face are third party service providers and their turn around time to resolve issues. Other then that i truly enjoy my job.

Pros: self growth and enrichment
Cons: SLA agreements

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Good place to gain work experience, well organized work place.

ce to gain work experience, well organized work place, good communicatGood place to gain work experience, well organized work place, good communication, interns treated as permanent employee. i have learnt a lot.ion, interns

Pros: great opportunities to gain work experience to grow as employee.
Cons: not getting payed for overtime

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I am a team player as I love to help and assist others

Vumela I.T service is co partnership with Microminder. Microminder is a UK company. Special in support for roughly 2000 dental practices in the uk. Been at Vumela for the past year has been a real achievement as I was able to adapt to clients on the uk. This took me out my comfort zone an I adapted really well. Clients are really friendly and to have that relation with themselves is truly amazing. My work colleagues are really helpful as if we put on the spot we rather together an resolve issues. Every morning we have meetings and discussions on the way forward for the day an week as well as our challenges. This enables us to work on our weaknesses.

Pros: Growth
Cons: Contract

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Good IT industry

A holder of an IT diploma A+ N+ ccna A very passionate candidate who is willing to learn and be a team player. Having experience in desktop support. computer literal

Pros: great opportunity for growing
Cons: contract

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Working at Vumela it Services was good, working flexible hour's and working as a team.

I have gained work experience at Vumela it Services. .Vumela IT Company is a good company to there is no racism. Team leader makes sure that you are up to date with Company objectives

Pros: Great opportunity to get work experience
Cons: Flexible hours

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