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Tourvest Reviews

 

Excelent Learning curve

I have worked for Call Centers in different capacities since the beginning of my career. In my last position I was a customer care agent dealing with International customers and assisting in sales and from this role I gained excellent customer service and have excellent vision of what it takes to offer good quality customer service. I believe that I will make an excellent fit for this role as I work well under pressure.

Pros: Opportunity learning about retail
Cons: Working Shifts

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Excelent Learning curve

It was a good working environment. I was working shifts and my day normally started at 10, 11 or 12 depending on my weekly shift. We we doing support for British Airways High Life Shop, dealing with onboard queries, sales and complains. We had a good relationship as we were working as a team of 4, 2 males and 2 females. It was my first time in retail & inbound and i have learned a lot in a short period of time. After every 2 months we had road shows where we were communicating with our colleagues in the UK branch via Skype and it was good because we were dealing with clients that we know nothing about their culture.The most challenging aspects of our job was dealing with the most difficult clients who are usually threatening to sue the company.

Pros: Great opportunity for growth
Cons: Working Shifts

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Very good experience, working with international customers

I was doing after sale support for British Airways High Life Shop. My duties included handling the on-board complains, redeeming vouchers that were given to customers for compensation, refunding customers whose items were not delivered on-board, replacing the faulty items and exchanging wrong items. We are working shits as a team of 4 people, the other 2 in the morning and the other in the evening. The working hours are very convenient and the management have trust in their employees. The most challenging aspects of my job is dealing with difficult customers who does not want to follow the company's procedure and want things to be done their own way.

Pros: Great opportunity working with international customers
Cons: Working Shifts

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Accounts receivable clerk

I am a lady who is passionate abot working in a finance environment, I am a hard worker and fast learner, I am versatile and can do anything I put my mind to it. I can easily adapt to a new environment . I can work well under pressure.

Pros: Worked well in a team, We helped each other to achieve deadline
Cons: Working on holidays and overtime

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Good

I started as a hostess then was promoted to be a manager. I've learnt how to deal with complaints how to work under pressure,how to tackle problems.I enjoy greeting customers as I am a friendly person ,I enjoy helping customers all the time

Pros: To be a junior manager
Cons: 10 hours

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Good communications skill

I am responsible for making sure that my stores in various countries are well in stock with the right products, at the right time, and presented to online and on the ground shoppers in a way that will facilitate optimum sales. Demonstrating creativity and a good business mind set I am in the position to create a virtual shopping experience for shoppers; providing key information and creating a perfect visual experience every time they visit my stores. This position allows me to be a highly motivated individual with strong team orientation and a key focus on marketing. Merchandising, Buying and planning products to maximize exposure to the travelling and online traffic is vital in my role. These people that shop through these platforms are the greatest contributors to the turn over’s of my portfolios.

Pros: Travelling to various countries, working Flexible hours, Working with various ethnicity, Not working on weekends
Cons: Language Barriers, Time spent flying

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Me, a TEAM player

There is no day than a challenging day which brings about difference challenges and problems. These days make me a better person. Working with fellow TEAM mates and the rest of my managers make me a great leader. Every day brings about something new to learn and this is what my life is about. There is no better day than a day when one learns from those around us and also from the challenges we are faced with. I love the hussle and bussle of each day and working with people. The activities of each day is always unknown which makes each day a bit challenging but I welcome these days with open arms.

Pros: Great opportunity to learn and make a difference
Cons: Possible relocation

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Ready to face new challenges that will challenge my mind and develop my skills.

I enjoy working for Tourvest company, it gave me much experience on how to work under pressure and to work different job specifications on a day to day basic. But i feel like I'm ready to face different challenges that will build my working experience that will surely help me build future and challenge me to be a winner for my self and the company.

Pros: The are alot of gifts and bonuses for hard work. Like if you can manage to work more than your daily target, your rewarded for that.
Cons: During stock take we work more than 12 hours busy counting stock using FIFO method.

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Excellent experience in the company

We work shift that start from 6 in the morning to 11 in the evening.I have a very good relationship with my co-workers,they are understanding people and they good in team work.I have learn lots of things in the company,like how to deal with customers and handle issues with the.I enjoyed the part of meeting new people and knowing the different behavior of the customers as well as their characters.Its when we get busy only to find out that everything stop working and customers start complaining and swear at me.....

Pros: It great
Cons: Its only normal hours

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Very Good Experience

I am interested in a Call Center job and would like to be considered for the position. I have worked for Call Centers in different capacities since the beginning of my career. In my last position I was a customer care agent dealing with complains and assisting in sales and from this role I gained excellent customer service and have excellent vision of what it takes to offer good quality customer service. I believe that I will make an excellent fit for this role as I work well under pressure. I attach my CV and look forward to hearing from you.

Pros: Excellent opportunity working with international clients
Cons: Very convenient working hours

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