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Osiris Trading Reviews

 

Excellent international company

01/03/2014 to date – Osiris Trading – English Support Specialist  Assisting multiple (5) players (customers) at the same time on different platforms such as chat, email and telephone calls.  Osiris Trading is a South African company that provides support and a host of other services for the world’s leading international online casinos, as an English Support Specialist I provide assistance in the form of chats, emails and calls, to a whole list of international clients such as Australians, Canadians, Germans, French, Italians and so forth.  The queries that I deal with include deposit match offers, technical, promotional, verification document, play history, deposit reversal, withdrawal method, deposit method and customer complaint queries.  I assist over 200 players a day whilst taking pride in quality and first interaction resolution.  I pride

Pros: Speaking to people from different countries
Cons: Night shift

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Great working environment

A great place to work with a comfortable working environment. Many perks such as masseuse and subsidized lunches. Vibrant and Dynamic work envirnoment. The company lacks good project management and communication with its projects and employees. There is a great sense of culture in the business with frequent charity drives and fun projects that involve everyone in the business. They do try keep everyone happy as far as possible. The company dynamic is always changing, often this leads to lots of work being done for nothing, or projects being done with very little information or poor communication resulting in less than perfect implementations of their product. They have since given away all brands and have decided to focus on one in particular, but the brand has been constructed with many achiles heals that hinder succesful implementation. While the company pays above market average and has many perks, they do not reward loyalty.

Pros: They look after their staff
Cons: No career growth, no communication

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Great place for learning.

Really nice company to work for. Salaries aren't great and I wish there were more opportunities for growth. The work environment is great! Lunch is free.

Pros: Free lunch, great working environment
Cons: Not for for promotion and growth

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I believe I am a hard worker, I work well under pressure

I believe I am a hard worker, I work well under pressure and I do believe that in my time as an English support agent I have gained some of the skills needed to perform the role I am applying for. The skills I do not yet possess, I am eager to learn. As for the experience needed, the tasks I did in my previous job at Nedbank as an Admin Assistance / Clerk, I have the necessary experience needed, and will be able to fulfill the necessary skills and requirements needed for this role as I dealt with OTT (overseas transfers) Calculating and checking foreign currencies. I have solid negotiation skills, excellent communication skills as well as strong interpersonal skills needed for this role. I am very deadline and results driven and have a strong attention to detail, I feel as though tasks need to be completed on time and most importantly need to be done correctly. Definitely a team player, work well with people and enjoy training others.

Pros: Company benifits, working culture
Cons: Long working hours and working night shifts and weekends

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Great environment to expand on the field you are at

It is a great environment which gives you the opportunity to explore more on the banking side and interacting with different clients. Gives the opportunity of understanding communication withing different industries

Pros: Great Opportunity
Cons: Growth

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I would rather not if that's okay seeing that someone already created this for me it's my first time and I already have a welcome back... M. Mmmmmm..........................

Pros: ...........
Cons: .........

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Good learning curve

very competitive environment lot of pressure fast growing and always changing . always need to keep on touch with the ever growing environment. long working hours. loving colleagues

Pros: good package offered
Cons: Long hours (10 to 12 hours a day)

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Mid level Managers in Call Center are Bullies

Great flexable hours, but floormanagers very rude and uses profanity. Exco been out of touch with what happens in call center for years. promotions is not given to deserving but often who is liked more.

Pros: Flexable call center hours
Cons: Long working hours, no understanding, call center floor managers are bullies.

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Great work environments

Great Working environment Good Relationship with co-workers Learned a lot Great growth potential lots of benefits - Medical Aid, Provident Fund Long hours buzzing environment Latest technology future thinking company invest in people Does a lot to bring out the best in you, if they see you are showing potential

Pros: Great opportunity for growth
Cons: long hours

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Toxic coworker and poor administration

Excellent company with good utilization of each person's specialty. Also, a great place to allow new employees to learn and pick up new skills. Generally, a very fun place with fun people working there. However, certain employee is too toxic. The administration allows and promotes such employee to thrive within the company, making it a toxic environment to work at.

Pros: Good Pay, Fun Enviroment
Cons: Toxic Coworker, poor administration

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