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Learned a lot working here at Olex Systems CC.
A lot of following up to do every day. Sourcing of prices on stock required. Ordering stock for customers. Invoicing out goods and services provided. Review contracts for maintenance. Daily and monthly accounts. Debtors and Creditors. I enjoy problem solving and making changes to improve service delivery. Assisting staff members with day to day tasks. Training staff on our internal system for invoicing, logging calls and booking in machines for service and repair purposes. Managing monthly leave, loans and salaries. The most challenging aspect of my job is getting customers to understand that I've been with the company 16 years and that I know more or less what the problem is on a machine. The fact that I am a woman sometimes causes a problem, but I've been working here for such a long time that it is easy to handle.
Pros: Started at reception and worked my way up to my current position. Cannot go any further.
Cons: Cannot go any further up the ladder and company cannot afford me with my skills I've built up.
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Started as a telesales person and worked my way up to full office administation.
Sometimes unlocking office. Seeing that all calls logged is given out to the technicians to do. Handling all Petty Cash. Sourcing stock (spares, consumables, machines, etc.). Processing Purchase Orders. Arrange for collection or delivery of all goods purchased by customers. Full Debtors and Creditors function. Daily invoicing. Monthly billing. Loading Debit Orders on FNB. Recon all payments against customers accounts. Loading of PAYE, UIF & SDL (EMP201). Loading of figures for VAT (VAT201). Working out salaries, leave, deductions, etc. Sometimes locking up in the afternoon.
Pros: Know the complete working (in's and out's) of the company.
Cons: Overworked and underpaid. No job satisfaction at all anymore.
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